August 2018 by Max Paws
Cack service from assistant so went to carphone warehouse instead.
July 2018 by Hannah Wynn
Recently visited as phone had been accidentally smashed. It was sent it off for repair. I was happy with the excess cost under warranty and also the service from staff in shop but was disappointed they had no spare phone for me to borrow for the 7 working days mine was sent off for.
June 2018 by Steady M
Well where Do I start! I signed a pay monthly deal for the Huawei p20 pro & payed the up front cost on the 28th March 2018, was told the phone will be ready by the 6th April... Turn up on the 6th April onlY to be told it wasn't ready & wait until I recieve a text or a message to say it's ready, waited 1 week but no text or email went to the shop & told to wait agian, after another week & went back. However this time I was told that because I've waited over 1 week it was automatically cancelled on thier system, also that the deal is no longer available & I'll have to choose another deal which was more expensive & less beneficial to me. I decided to cancel this & ask for my refund to which I was told the money will be back in my account within 5 workings days.. Waited 2 weeks & still no refund, went to complain & after a while I was told it will be another few days.. Waited another 2 weeks & still no refund, went to complain & this time it was logged with thier head office to sort out.. Waited another week & still nothing, went back to complain & waited another week but still no refund, went back & kicked off & after another week I finally recieve my refund... USELESS BUNCH OF C**NTS.
June 2018 by Ben Hoskins
Always have friendly staff and good deals.
November 2017 by Sue Norton
Today we received excellent customer service from the time we arrived in the shop and were booked in by Abraham to then be served by Alexandra. Her manner was courteous and knowledgeable and gave us confidence in her ability. She handled all our requirements to a high standard. We would definitely go there again.
