March 2024 by Ilsa Williamson
Lots of staff but utter chaos. Always missing items from prescriptions. Had to wait for them to make up my dad's prescription despite them having been given the paperwork hours previously. Don't understand how do many staff can seem to do so little
February 2024 by Andrew Dolling
Totally ignored when I walked to the counter, just saw me and turnt her back and started to move pcks of tablets around. Very rude staff that need training.
December 2023 by Dianne Stevenson
Sorry to say that a Professional Pharmacist blatantly lied to me. Wish I had taken his name and reported his lack of care towards. I would never treat a patient as he did and provide the utmost of CARE with regards to pain control. Shame on your dishonesty.
November 2023 by Barbara Hoblin
Went to pick up my rolling repeat prescription and had to wait thirty minutes for it. I called the day it was due to be picked but it had not been made up. This was weekday and normally I pick up on a Saturday and which is the day you seem to get better service.
April 2023 by Shiv Dhir
The rudest staff I have ever witnessed. DO NOT USE unless it?s life or death. I witnessed a staff member rude to an elderly customer. I waited for 40 mins to see the the pharmacist. When asked if I may have been forgotten his response was I can only do one thing at a time! At no time had I suggested he drop everything. Whilst I appreciate they are busy and probably working in a stressful environment they completely lacked respect towards elderly people who may not have a voice and may also be unwell. They lacked the very basics of human care in a place that may need it most. They were extremely defensive/rude/ arrogant and aggressive in tone. If you want to watch a rude show I suggest you pay them a visit on a Saturday morning. Never again will I visit them. I ended up paying for a medication that I was told would be there to pick. I was given a strong prescription medication for my uncle that I didn?t ask for. Unbelievable! Didn?t ask my for an address or ID there was no confirmation of my uncles DOB. Shocking. # stay away!
February 2023 by Ruth Powis
Zero stars from me but I have to out one. They have made me wait nearly two weeks for medication and then went to collect today and waited for nearly forty minutes only to be told they still did not have it. Their system is shambolic and inept. They have been told by several medical professionals that my sons meds will be on repeat for the next three years on a fortnightly repeat so they know to order it in in advance etc...they have as yet been unable to provide me with most of his prescription. It's the utter lack of communication that i am furious about. Some people's medication is literally vital and they cannot run out without very serious, 999 type consquences. Simply not good enough. If you know you don't have it and can't get it, tell the customer so they can go, in good time, and get the meds from elsewhere.
November 2022 by Jeremy Haines
Saved the day when I needed emergency medication, something that the pharmacies in Thatcham or Newbury couldn't offer.
March 2022 by Emma Miller
I just wanted to say how impressed I was yesterday with the efficient and quick service I received yesterday. As soon as I walked into the pharmacy I was approached by a helpful lady who asked if she could help me. I was in and out within a few minutes and great that it was open until 4pm on a Saturday as my daughter urgently needed the item that I purchased. Thank you!
February 2022 by Hugh Lobo
I have never had any problems with the pharmacy
December 2021 by Karen jean Marshall
So kind and happy staff . And thanks for reminder to take prescription home.
November 2021 by Alan Thompson
This is a very good pharmacy sells most things car park at the back
September 2021 by Meurig Williams
E mail sent to you saying prescription are ready when they are not. Take an age to find you prescription. Most of the time prescriptions are not complete.They really need to get their act together
May 2021 by John S
Terrible pharmacy. Staff are unprofessional and rude , prescription delays like no other. Masks are not worn by the staff. Staff are too busy eating and gossiping behind the counter to realise there are ill customers waiting on prescriptions .
November 2019 by Ellis Crewe-Candy
Says they were open from 9am on Saturdays, however from 9am I went there 4 times today and they were not open and no mention as to why as there opening hours are clearly marked on the entrance. I work in the week and its hard to get back before they close so needed to get my prescription today so now I have to wait another week and I have run out of my medication
April 2019 by PatR-64
We have had no problems with this pharmacy and have used it for 15 years. We use repeat prescriptions and order in plenty of time. We are always treated by staff in a helpful, friendly and courtesy way.
