October 2023 by Leon Green
Very good at taking your money ? unfortunately when it comes to customer care not so good ? we bought our daughter a necklace for her 16th birthday . After three weeks it fell off .returned to the local store and didn't get the greatest of results and told they are not going to repair the necklace and that we would have to buy a replacement at a cost of £200 can never speak to the same person at customer service keeps promising to call back but never does. Sadly very disappointed.
September 2023 by Elliott Coe
The beginning experience was good, we found the rings we liked and paid for our order, we then had to return to the store a further 3 times to have various things go wrong, in the end we opted to have a refund for one of the rings and went elsewhere.buying wedding rings should be a good experience and this was a bit of a let down.
May 2023 by lisa sales
Bought some lovely vivienne westwood earings for my daughter and best friend. Nice staff, very helpful.
May 2023 by Philip Dear
Purchased some lovely jewellery from here for my girlfriendThe assistant was lovely and friendly and very helpful.
December 2022 by Sarah Bevington
Always so polite and friendly helpful as well
December 2022 by Mike Ireson
Very friendly staff, good experience.
August 2022 by Pauline Challis
Great choice of jewellery for all tastes and pockets Lady that served me was really nice. BUT why do shops nowadays want your full name, address and e:mail
June 2022 by Tracey Davidson
Lovely shop the guy that served us today was so helpful, empathetic and couldn't do enough to help would highly recommend
May 2022 by Olivia King
Lovely staff. So helpful. I looked awful the day I went like a literal homeless person and smelled like it too. But they were so kind and didn't mind spending a few moments chatting and showing me jewellery. Great price for the plain silver chain I needed.
January 2022 by Theo
Great staff very professional and quality good in there
November 2021 by Jim Smith
Great jewellers always helpful and friendly thanks to Sarah and Jo. But specially Jo for showing me the Bremont range maybe the next watch !!!Thanks Jim.
August 2021 by Karl Collinson
Amazing service from Jo.Thank you BB
July 2021 by Daniel Clark
Jo was fantastic. Like she knew how much I had in mind she wasn't taking me out of my budget. I felt very well looked after. Jo if your reading this she did say yes. I the person who left his car keys on the floor.
July 2021 by HHawks
Have bought two watches now from these guys! Great customer service right from the phone call to leaving the store. Would highly recommend!
November 2020 by Hayley Crawford
We popped in to this store concerned that my aquamarine engagement ring had discoloured. We were quickly greeted by a lovely girl (so sorry we didn?t catch your name, shoulder length blonde hair, very pretty) who quickly reassured us that it just needed to be cleaned and within a matter of minutes she reappeared with what could have been a brand new ring! It felt like Christmas! I?ve fallen in love with it all over again but what made our experience here was how excited she was that I was so happy. She could not have been more helpful or knowledgable when enquiring about resizing after my pregnancy. She really is a credit to this store and I hope to see her on our next visit! Thank you!
