July 2023 by Kevin Jones
Been meaning to write a highly complimentary review for this pharmacy for a very long time.They have efficiently handled my prescriptions for the past 20 years.I have Primary Progressive MS and Degenerative Spine Disease, so reluctantly...I`m somewhat a frequent visitor to the pharmacy!Whilst this is an extremely busy pharmacy they always achieve high levels of customer service, orders are always made up in good time and they also make time for advice and support on medication changes and dosages when necessary.Today, the relief pharmacist (Andrea) went out of her way to explain the different medication I`m taking and how they would interact with each other due to a potential change in further medication.I am extremely grateful to her and for the long-term, continued support of all at Everett's, Whiteley.The work you do and the effort you all make is very much appreciated.Thank you very much indeed!
December 2022 by David Rees
Travelled from Pembroke to Whitely leaving important medication at home. Contacted NHS 111 who advised Everetts Pharmacy. Thank you all the lovely ladies who helped the 111 process and prepared the emergency prescription. So friendly and efficient. 10/10.
August 2022 by Rory Parkes
Service from this pharmacy was disgraceful.20mins before closing we phoned the pharmacy to ask if they had any Difflam. My 5 year old daughter had just woken from having her tonsils and adenoids removed as well as having gromits put in. We explained that QA had NONE when they went to prescribe some and so we were on a mission to find some as she was in a lot of pain.We contacted this pharmacy they said they had a few bottles. We said the sat nav is going to say we will be there 5mins after you close, can you please stay open.They declined. Cold heartedly said ?NO?. Just an outright, not our problem.I mean, it's 5mins, its nothing really. But to work in a business where your primary purpose is to help and care, how cold hearted. It's a child needing some help, because the NHS is failing and your part of that system.It's not a supermarket nor a massive retail setting, it's a small pharmacy tagged onto a doctors surgery.Went in the next day, 4 people and a pharmacist. All of them chatting away, talking about a holiday one of them had come back from and moaning about it. So rude.Poor service. My advice... Have some compassion, engage and smile with customers.
February 2022 by David N Miller
Good service as usual
December 2021 by Sharon Hard
Most miserable staff I have ever come across. Customer service skills are non-existent. No "good morning", no smile, no conversation just. grunts and grimaces. Not what you need when you're feeling poorly! Park Gate branch are just as miserable
March 2021 by Ben Glover
Initial issues with sourcing complex medication for my son?s mental health needs, appears to be a lack of knowledge in this area and would much prefer a more sympathetic approach to parent?s needs.That said, from prescription to medication is often swift. Good, Covid measures in place. Be prepared to queue during busy times and not get a parking space in the tiny car park.
March 2021 by Janet Read
Are they still delivering prescriptions???
October 2020 by GreenShoe68-2
ELLIA did my flu jab today and it was almost painless - she was very patient with this silly old needle phobic! I?d definitely get other jabs done there by her - first class service
September 2020 by Clinton Mitchell
So far. So good ?
