January 2024 by David Baker
I would put zero if I could. Do NOT eat at this restaurant. We booked a table but were told when we arrived that we would have to join the back of the queue even though none of the other people had booked. The waiter - who had taken our booking earlier - was very rude. Unlikely he had taken our booking earlier either. Awful. We left in disgust!
January 2024 by Kane TechTips
Poor service. Bar was an absolute mess. Waiters talking with each other when I had been waiting for starters for over 35 mins!! And mains for 45 mins after the starters!! Do not bother with this abomination of a restaurant chain. Avoid at all costs.
January 2024 by Alison Graves
I cannot thank Ask Italian enough for our dining experience today! We were a large party (5 children and 3 adults) without a reservation and due to the waiter?s flexibility (giving us two adjacent tables, one of them, a lovely round one near the window), we were served very quickly. The waiter (sorry I didn?t take his name but he was slim with short dark hair), was very friendly and helpful, especially when we had some questions about the kids menu. My husband and I had the salad with goats cheese and butternut squash and it was delicious. Wishing the waiter and fellow members of staff at Ask Italian a very beautiful New Year 2024! Ali
December 2023 by N Pope
We were very lucky to get a table as it was very busy and lacking staff but saying that the service was still good .We didn't have to wait long for our food and when it came it was lovely and hot .
December 2023 by Sasha Norton
Bad service, could?ve let us know when we sat down that you have to order via the QR code so we were sat there for ages. Slow and very rude service. Waiter didn?t want to help at all, didn?t offer Parmesan / pepper / oil like most people do. Just really rude In
December 2023 by matt kilford
Visited yesterday for lunch and had issues parking so we were late to arrive. We called a couple of times to advise and the lady who answered the phone was calm and reassuring which was great as it was sooooo busy! When we finally got there we were seated quickly and given a much needed drink! The food was delicious, fresh tasting, and hot. Our waitress (the lady in the sparkly trousers) was friendly and efficient and very understanding and kind when we spilled a drink and broke a glass. Hats off to her for staying so calm on such a busy day. Thank you very much
December 2023 by Wendy Mills
The chicken cacciatore was disappointing. Cubed pieces of chicken breast, that weren?t particularly tasty, were cooked separately and added to the sauce, not braised in it. There was a taste of vinegar. Simply the flavors didn?t meld into a rich stew. It was acceptable but nothing to write home about. The atmosphere was inviting and the service was friendly.
December 2023 by Katie Walker
Had booked a table, turned up at booking time, we were not greeted. Someone finally came up to us looking annoyed, took us to the table. We ordered our drink, I asked to have water on the table too and was told there were no glasses so this wasn?t possible. Our drinks didn?t arrive until we chased this after food had arrived. Really uncomfortable atmosphere as the staff just seemed stressed and didn?t want you to be there. When we were there half the tables were empty. Won?t be returning
December 2023 by chloe louise
Had such a positive experience here! Food was so delicious, all of us enjoyed our starters and mains. Such a cozy warm environment, perfect for winter evenings. beautifully decorated just in time for Christmas!
December 2023 by Karen ?Kazzaz? Searle
Nice building, lovely setting. Good food. Good service, even though they were busy.Two downers on the experience"1) we tipped on our payment card and the staff member said they didn't get those tips. Which then made us feel like we needed to tip again in cash. Either they've had double tips from us this time or something is wrong with how tips are being allocated. Neither is good.2) only one ladies' toilet working.Overall a lovely meal, and a nice place to eat.
December 2023 by Alexandra Thompson
Arrived out of the freezing cold and was greeted immediately by a lovely young lady, I believe her name was Jodie. She was very friendly, professional and kind. She was able to help me when picking a meal and the meal didn?t disappoint! Amazing restaurant, warm and welcoming atmosphere. Will be back again! Thank you Jodie, you were brilliant.Dietary restrictions: Gluten free
November 2023 by Chris Myers
While the food is great, the service would have been better if I was serving myself. Decent wait times for food, and it tasted great, just the service really draws the place down.
November 2023 by shell morton
Walls were covered in fruit flies. Hanging lights above the tables were covered in dust.and cobwebs Waited 30 mins for drinks despite order being taken shortly after being seated. Mens toilets paper coming off the wall, mould holey walls needs a total refurbishment throughout. And a very deep clean.Wheelchair accessibility: There is no room for wheelchair or disability needs.
November 2023 by Mia xxx
First time visiting, we were greeted nicely. We ordered our starters and they were delicious? then the mains, mine was fine but my partners was the wrong dish. when i questioned it the waiter told us that we had ordered this sausage dish instead of the special carbonara. I said no we definitely didn?t and he still told us we were wrong and ordered this spicy sausage dish, which he didn?t really like, then walked away from us with no apologies or anything. Great start but then went downhill with service. Didn?t get checked up on, so we couldn?t order more drinks etc. rude and overall disappointing just wanted to eat and leave.
October 2023 by Marta Goncalves
Went with my boyfriend and we enjoyed it it was our 2nd date and we will be coming back again , we recommend it.
