March 2024 by Bee Bee
Terrible service from home delivery, I must say probably one of the worst , a big company like this should have something in place to deal with issues but doesn't.Order was wrong and food was stone cold on receipt.In ringing up they refused to replace missing order and refunded price of missing items but not the cold items .The apology was very much ... oh this happens all the time and we don't really care. Have some money back and goodbye .They also wanted a picture of the missing items.... strange request... they're not there .Won't be using them again.
March 2024 by toby kesterton
Forgotten how plastic and caked in mayo the fillet burgers are. Crisps were the best
March 2024 by vengielo manapil
"I regret to say that my recent visit to the KFC location in Winchester was a thoroughly disappointing experience. Upon entering the restaurant, I was struck by the disarray and lack of cleanliness throughout the dining area. Tables were dirty and littered with crumbs, and the floor looked like it hadn't been properly swept in days. The overall ambiance was uninviting and did not set a positive tone for my meal.As I approached the counter to place my order, I was met with a line that seemed to move at a glacial pace. Despite only a few customers ahead of me, the staff appeared disorganized and overwhelmed, leading to extended wait times that tested my patience. When I finally received my meal, I was dismayed to find that it fell far short of my expectations.The chicken pieces I ordered were disappointingly overcooked, with dry, tough meat that was nearly inedible. The breading was excessively greasy and lacked the crispy texture that KFC is known for. The side dishes were equally lackluster ? the coleslaw was watery and flavorless, while the mashed potatoes were lukewarm and had a strange artificial taste to them.To make matters worse, the drink I ordered was served in a visibly dirty cup, with a rim that had not been properly cleaned. The overall lack of attention to detail and cleanliness in the food preparation process was highly concerning and left me with serious doubts about the restaurant's hygiene standards.Furthermore, the customer service I received was subpar at best. The staff members appeared disinterested and apathetic, making minimal effort to address customer concerns or provide a welcoming atmosphere. It was clear that there was a lack of communication and teamwork among the employees, leading to a chaotic and inefficient service experience.In conclusion, my visit to KFC in Winchester was a regrettable one, marred by poor food quality, lackluster cleanliness, and indifferent customer service. I sincerely hope that the management takes proactive steps to address these issues and improve the overall dining experience for future customers. As it stands, I cannot in good conscience recommend this particular KFC location to anyone seeking a satisfying fast-food meal."
March 2024 by Frank Gallo
Gwavy mega
March 2024 by Balazs Osvay-Szabo
AAAAND scammer gets
March 2024 by Ryan Cutland
Attempted to visit the store yesterday whilst in the area. Parked up and walked there only to find it was temporarily closed.
March 2024 by victoria lamb
Usually happy with the hot wings from here but last night received these double fried dry monstrosities. Really disappointed, I pride myself on being a hot wing connoisseur, not happy with my Friday night treat.
February 2024 by ShI VaNi
Chicken is unbeatable. It is a perfect go-to spot for a hungry stomach.
February 2024 by ANTONIO CIORNEI
Gravy megabox never available because cheap. Why you do not take off for the menu?Absolutely rubbish, much better my local one in
February 2024 by antonino paoli
I would just say it is below the KFC standard.
January 2024 by Shipon G
Worse KFC in uk service so bad you always expect missing few items unprofessionally made burgers in Winchester always check they are a cheat.
December 2023 by Katie Louisee Sharp
I ordered KFC off of just eat, obviously not KFCs fault that my driver sat outside in his car for 5 minutes then drove off without even getting out of the car to deliver my food, I try ringing kfc to see if there is anything they can do as just eat won?t give me a refund, and I have rang 11 times and no answer.
December 2023 by ClaireCharlotte2
So, so, so slow. At least five members of staff working and for almost five minutes I was the only order on the board. No one was moving, just chatting - but also no one spoke to me to explain - I'd have understood if there had been something being cooked. Then five orders stacked up and the staff began to move so slowly. Very frustrating. We then got our food and it was terrible - over cooked chicken and the worst KFC chips I've had. I asked for 7up and ended up with horrible water or end of barrel rubbish. Very poor experience all round.
December 2023 by Dan Dickson
Ordered Large popcorn chicken and signature fries,and got 2 disgusting looking burgers and chicken.
December 2023 by Ali Karimi
Very very rude staffDon?t go hereThey are absolutely rubbishBeen standing here 30 mins they haven?t even taken my order absolutely pathetic