March 2024 by Harry Hamilton
Arrived on a Saturday evening at 5pm, having booked a table. The lady who greeted us actually barely spoke to us when we told her of the booking. She wasn't wearing a uniform so I'm guessing a team leader or manger of some sort. Definitely was in a foul mood. Shoved the menus in my hand and pointed to a table 20 feet or so away in the corner. We didn't even get hello or welcome.Apart from that, the table and setting were pleasant. Menu interesting. Fairly busy.The waitress was very nice and chatty and the food was very nice.We made a point of tipping the waitress in cash to be sure it went to the person who actually cared about our visit.
March 2024 by Alison Miller
Service was shocking. We eventually ordered ,them had to wait about 30 mins for our drinks to arrive! , the pizza I ordered was very dry and had very little topping on and the jug of water we ordered never arrived. I then had to chase up the opportunity to get our bill. I had a voucher for a free main as it was for my birthday....even with this offer I wished we had gone elsewhere.
March 2024 by Harriet Emily Beattie
I think our waiter was called Kieran, could be wrong, sorry! He was really lovely and very efficient, food was really good and had no issues! Amazing waiter really made a change from services in other chains :)
March 2024 by Neil Chilvers
Great attentive staff, food was quickly delivered, good presentation. Warm cheerful setting. Quite the pleasant evening.
March 2024 by Adrian Green
A really decent Pizza place in the heart of Winchester. The decor was lovely (minus the considerable cobwebs by the windows) and the atmosphere was good, along with good service and decent Pizza made for a lovely evening. Would go again if I was in the neighborhood and hungry for Pizza/Pasta. The salted caramel Brownie was particularly good and I would wholeheartedly recommend.
March 2024 by SHARON NICHOLLS
Came for dinner with a friend not seen for years so lots to catch up on. Anisa our lovely waitress was perfect as left us to it but with just the right amount of attention. She was very proactive and a real asset to your venue.
March 2024 by Tracey Hopson
Met 3 old school friends and had a pizza with a side salad a couple of pots of mint tea and a lemon meringue sundae. All the food was good and as a bonus I was able to use Tesco vouchers towards the cost. The pizza was very thin which I really like. I couldn't eat it all so I was given a box to put my leftovers
January 2024 by Chris Cotter
We didn't book on a Friday and got in. That says a lot. The food was average at best, but below what you would expect from a restaurant of this type.Staff were lovely and accommodating, recommending dishes etc.Wouldn't eat here again
January 2024 by Siobhan Wright
Lovely food. We did wait a while to order drinks and food but once we did the food came at regular intervals. One waitress dropped and smashed a lot of glasses so it was a bit noisy!
January 2024 by Libby W
Waited ages for a table even though we?d booked and then I received the wrong order which I was then charged extra for
December 2023 by Margo Bain
Nice place and much bigger than it looks from outside. Service was a bit slow but our waitress was very pleasant.
December 2023 by Keith Wiggans
The food really was the best we have had at Zizzi but sadly the service was poor. We waited too long to be asked for our order, had to ask again for water, a starter didn't appear with the others, we had to ask for a dessert menu. This was disappointing for us and I'm sure not to the standard Zizzi would hope for. The staff were very pleasant but too much wandering and not enough watching and observing each table's progress. We will eat at Zizzi again and hope the staff are more aware.
December 2023 by Anthony Furnival
I usually live Zizzis but today we were denied entry. On arrival we noticed that the restaurant was half empty, so thought it would be a great place to get dinner. We entered and were asked if we had a reservation - we did not. The girl at the door then rolls her eyes and says rather aggressively and loudly ?we?re not accepting walk in customers? - no apology, no empathy but worst of all it was the attitude. There was no sign outside and I could see nothing on the website - yet she spoke to us like we were in the wrong! The irony is the restaurant was half empty and was still half empty 45-60 minutes later when we passed again having eaten elsewhere (including most of the same tables)Ultimately it?s no big deal - we went elsewhere and ate, but it?s lost trade for Zizzis. It won?t put me off the brand elsewhere but I won?t revisit that particular restaurant again as I value good service and clearly that is in short supply at the Winchester restaurant!
December 2023 by Lucy Ray
Had a booking at 6.15 arrived at 6.10 massive que all of people with bookings. Waited over 40 minutes Spike to us once to say I'll check tables, never came back, never appolgised or asvised of wait. Two different groups came out and spoke one had waited Iver hour for drinks, yes just drinks. The other table waited hour and half for starters. Loads people walking out. Ridiculous. We left as did most of the other 7+ groups waiting - all had precooked like us.
December 2023 by Jandhyala Kadambari Dhanusha
Lovely staff. Friendly service. Nice perks.We had the vegan rainbow lasagna which was delicious. Not so great with the Tuscan potatoes but the garlic bread was good. Ordered tomato spaghetti which was a very good choice again. Overall had a Hussle free nice time.