Honestly the rudest and most unhelpful Boots that I’ve ever been in! It makes you wonder why some people go into a customer service role when they clearly have very little warmth or caring personality. No acknowledgement to customers waiting (ignored), a constant sour face, blunt, rude, unhelpful - a very unpleasant experience!
December 2023
Abysmal service…. Second time I’ve had to leave due to the staff just ignoring people stood there. First time there were 3 staff behind the counter and no one else in there and they just walked past me without even an acknowledgment for about 3 mins.I understand that not all of them will be working the counter but seriously... read full comment