February 2024 by Shirley Harvey
My parents have just purchased a bungalow through Romans and once again, their service has been amazing. I have previously sold through Romans twice and they always provide excellent customer service. The extra special mention goes to Catherine (Move Manager) who keeps everyone updated and pulls the chain together right through to the day of completion!
November 2023 by Sarah Thomas
I've just completed the sale of my property with Romans and I have to say the customer service has been amazing. Kyle and Catherinehave been exceptional throughout and although Dan wasnt dealing with my sale he was always there to step in, in Kyles absence. Would highly recommend this estate agency if you're looking to sell your property.
November 2023 by Jevgenij Matvejev
From the very beginning of our journey selling our house with Romans Estate Agents in Yateley, we were consistently surprised and delighted by their outstanding service. It's not often you come across a team so dedicated to professionalism and excellence.Every interaction with the staff was a pleasure. They were always on time, exceedingly polite, and demonstrated an eagerness to go the extra mile. What we appreciated the most was their willingness to help without ever making us feel pressured. This is a rare quality in the real estate industry, and Romans Estate Agents personified it perfectly.Although our plans changed and we were unable to complete the sale, this in no way reflects the exceptional service we received from Romans. In fact, they successfully sold our house, but due to an unforeseen shift in our circumstances, we had to withdraw. Despite this setback, the team at Romans Estate Agents responded with nothing but professionalism and understanding. There was not a single negative reaction from their side, which speaks volumes about their integrity and customer service ethos.We would wholeheartedly recommend the Romans office in Yateley to anyone considering selling or buying a property. Their approach and commitment are exemplary, and we are confident they will exceed your expectations as they did ours.
November 2023 by S Mox
Good service received from the friendly team at Romans Yateley. Managed to achieve selling price above what house was on the market for. Kept informed of key points in sale and happy to work with you to keep everyone happy.
October 2023 by Kevin Penfold
Having worked in the industry for 35 years, I was very impressed with the level of service by all of the staff, especially Kyle who called me regularly and kept me fully informed of progress. If you are looking for a professional, proactive estate agent in Yateley, I would highly recommend this team.
October 2023 by Alex B
Very pleased with the service from Romans. As a first time buyer I had no clue but was supported throughout the process. After visiting a few properties with no success Dan Fleming reached out to us with one that ticked all the boxes before it was put on the market which I am so grateful for. Overall very happy and appreciative ?
October 2023 by kiran bhandary
We are extremely happy with the service provided by the Romans' team because we could sell our property through Romans inspite of being not present. We were given all the required assistance and support from day one since they were constantly in touch, communicating and guiding us through various procedures, including legal assistance which made the sale hassle-free and easy. Heartfelt thanks to the entire team...??Usha and Manohar
October 2023 by steven donaldson
I was very happy with the whole moving experience from Romans. As a first time buyer I was unsure of the whole process and they couldn?t have been more helpful.Highly recommend!
July 2023 by Ivor62
Very pleased with the service that we received from Chris and the team at Romans in Yateley. Despite problems lower down in the chain that were nothing to do with Romans, my mother's property sold, and for a realistic price. The staff were all very helpful and on the ball, and I was kept up to date with progress at every stage. Many thanks, Tony.
July 2023 by Katie Norris
Dan Fleming from Yateley Romans helped us find the perfect home, after viewing multiple houses. He took our needs into consideration and matched us with the right house. Advising us of all information he had and knowledge about the chain and vendor. Making buying a first home very simple.
July 2023 by AJ UK63
Just bought a house through Romans in Yately and it was a very painless experience. They people in the office were always available to guide us and answers any questions we had no matter how small.
July 2023 by matt hugill
Absolute joke of a company I don?t know how they manage to keep stars so high.They bring you in on false pretences, we were told I can be moved into a house on a certain date, then after putting money down and tying up my house I?m told the house I want is going through probate. Constantly lied to regarding the probate dates, emails ignored.Literally caused months and months of stress, the most unprofessional company I?ve used.I?ve now heard that acting this way is known as ?the Romans experience?, they refuse to acknowledge any misinformation they have given despite emails to show this.It?s now come to my attention that estate agents are unregulated so this is why they can act this way.
April 2023 by H S
Dan Flemming and Catherine Mcnicholas have worked extremely hard and must be credited for what has been a difficult few months! We had what should have been a very simple chain however dealt with some "challenging" circumstances making the chain extremely complicated and lengthy. Despite this they picked up the phone everytime and answered every email in timely manner. Communication was maintained throughout. I was always kept informed which is KEY to any house related move. Thanks again
April 2023 by Sunil Gurung
Thank you very much for your superb service during my home buying process last month. Dan Fleming and Catherine McNicholas were so much helpful and always there for us when in needed. I can not thank enough for all your hardwork and services that you have provided. I wish you both and whole Romans team Yateley best wishes!!
December 2022 by tina Chana Glogowski
We put our property for sale with Romans in Yateley. Absolutely happy we did as so far the service we have received from Chris, Dan & Jared has been very professional. Nothing is too much for them always friendly and happy to help with any questions we may have. They make you feel at ease and we know that our property sale will run smoothly with Romans in Yateley.
