November 2023 by Richard Chamberlain
Great service as usual. Partners are very helpful when asking a question.
November 2023 by Martin Charlwood
Other than a leaky roof, friendly staff. Clean and tidy
October 2023 by shaun hesketh
my local shop no more after what i found out about how they treat their staff, 80 year old works here amazing lady,always a pleasure to be served by, then i found out she works 8 hours starts at 8am and has her lunch at 3pm sometimes later and finishes at 5pm, 1 hour lunch, isnt that against the law, i think they are pushing it a bit, so they treat staff/partners like wounder what they think of constumers then, im going to fight for this lady and never shop here again
August 2023 by John Cowdrey
Very helpful staff, biut limited stock.
July 2023 by Sekhmet
Usually in-and-out quite quickly as I use self-checkout or basket payment, very efficient staff who are always willing to help. The Yateley store is set out from the usual waitrose by the amazing staff on the fish and meat deli - always so helpful and cheery.
June 2023 by Eddie Harrald
Excellent Quality Products but some Very Overpriced compared to the same products from other Supermarkets! I Would spend a lot more whilst shopping in Waitrose if the prices were comparable !!
April 2023 by Miss Jess
Great shop and the staff are always willing to help.Bit pricey, but it's a waitrose, so what do you expect.I always enjoy buying myself a bunch of flowers here.
April 2023 by Rita Morris
I have been noticing that some of the fruit and vegetables hasn't been up to scratch. Usually I just bin it and say it must have been transported too cold.Yesterday I bought some onions and nectarines. Both were bad. I would have binned it but my husband became angry with me for buying from Waitrose. How much have you binned lately? Why don't you just calculate how much it will cost and throw the money straight in the bin? I defended Waitrose saying that their products are usually very good and their service is excellent.Just to prove my point I took the stuff back.The young man I first spoke to recognised the problem and called another lady. She asked me to show her the products on the shelf. She acknowledged that it was theirs and that she will make a report. She then asked me for me receipt. I told her I paid cash and no longer have it.She told me that without a receipt I am not entitled to a replacement or a refund. I asked about goodwill. She said without a receipt there is nothing she can do!I have been doing all of my shopping at Waitrose fo many years but after today I will be shopping elsewhere.I cannot believe their customer service policy can be this bad. I am very disappointed.
February 2023 by john millard
Went for a click and collect visit, just ordering some food and pick it up everything went well, just seamless from website to the front door of the chosen store, just follow the instructions and it's a walk in the park thanks.
February 2023 by Peter de Courcy
Getting back to normal now the free coffee is back and the shelves are fuller. Still plenty of offers to be had for card holders including Fish Fridays and the staff as friendly and helpful as ever.
February 2023 by Liz Jackman
Managed to buy all the items we required. We had a slight problem with the self service checkout, before we had a chance to call a member of staff, one appeared like magic.
December 2022 by Ted O'Neill
A cute little Waitrose but slower to re-stock after Christmas etc. This is the second Christmas we've found a shortage of vegetables. Don't stock all of Waitrose's specialist gluten-free lines, etc.
December 2022 by Deanne
Good selection still a bit pricey, but started up there free coffee and tea which is good, bring your own mug.
December 2022 by G Hartland
Love Waitrose still, but since Brexit, Covid, and various other things there are still some things that have changed our are in short supply. The shop has been redesigned, which is... Ok... But finding what you want is now the game of guess which aisle. I will get used to it eventually I'm sure!There is a Big Issue seller outside this site, and so please support her. If you need to make two trips in the week, then all if you can get her anything. Kindness is all, and selling the magazine in the cold is no fun.
December 2022 by Yasmin star
Sorry but absolutely disappointed with my visit this afternoon, I was planning on going to the meadows but as my daughter was ill and off school, I decided I needed to be as quick as possible so decided on the Yateley Waitrose.All the yellow peppers that were out weren?t that fresh, bread I wanted to buy was out of date by the following day and this was the same on a number of different breads and crumpets that I picked up, I couldn?t get a later date than the 24th, today being the 22nd! I couldn?t find smashed avocado anywhere, the veggie pie and wellington was the same story as the bread, all going out of date within a few days and nothing else fresher available.The shop was a waste of my time, you expect to pay higher prices but for food that has a shelf life of at least 7 days! I won?t be shopping here again. As if food hasn?t gone up enough! All I can say is check the date on everything you buy to get the best out of your shop and your money!
