November 2023 by Kiril Kirilov
Absolutely unprofessional attitude. Few days ago (last Saturday on 11th of Nov) I visit Asda Pharmacy Hereford and I asked for a private prescription to be served and the lady work behind asked her manager about the medicine and also explained to him name of the clinic and in that moment the manager most demonstrably showed by arm that he does not want to serve the prescription. I was told that I should go to Tesco and asked there. They even don't offer me with order the medicine just straight show me that I am not welcome for them. Of course in Tesco all was perfect and great and I was happy that finally I took medicine by prescription
November 2023 by Lisa Craddock
The website tells people that on a Sunday in particular the Pharmacy opens at 10am but the Asda store isn't open until 11am so I believe this to be incorrect information.
October 2023 by AMEER OUDAH
"I'd like to share my recent experience with Asda Pharmacy. I entrusted them with my prescription for later collection, and they provided me with a confirmation slip. However, when I returned to collect my medication as scheduled, I was dismayed to learn that they couldn't locate my prescription. This situation was both shocking and frustrating, as it forced me to reach out to my GP once more and endure a lengthy queue to obtain a replacement prescription. I found this level of service to be highly unprofessional."
September 2023 by Jacqui Nicholson
Gone rapidly down hill of late hardly any staff always have to edit even if your prescription been there two daysWill moLonger get medications there whole store needs an overhaul
August 2023 by Vicky Grice
Pharmacy closed as we were stood waiting to be served without staff even acknowledging we were there. Very unprofessional & took my business to a rival supermarket. Won't be returning.
June 2023 by Gary Grant MIFireE FIIRSM PMSFPE MICWCI MIFSM MIET
Unfortunately this is the only alternative I have when a prescription is not issued before 5.30pm to my usual pharmacy. The customer service is always beyond deplorable. The counter staff give the impression they don't want to be there and you are an inconvenience. I am always told it is going to be 20 to 30 mins before it will be ready. Is this just a way of trying to get customers to buy something from the store. The staff even had the ordasity to lie this time giving the excuse it had only come over, when i received confirmation text from my doctor it had been sent an hour previously. I have already made a complaint to the Store Management only last week. If you can avoid this place please for your own sanity find an alternative. If I could I would give it no stars!!!!!!! ????????
April 2023 by Haydn Mock
Phoned several times.they just cut me off.left phone off the hook.Very professional NOT.
April 2023 by Sathish Kumar Rathinaswamy
Urgent antibiotic needed - have to travel 21 miles to get there , responsible pharmacist on duty on 18/03/2023 has no patient care. If not enough staffs should ask the management. Calling them since 4pm 30 calls no answers or call back ! Asda in-store phone number also not available. Management apologising on comments but no improvement and ever will be - good luck for future customers
April 2023 by Nick Evans photography
Had my prescription for 28 hours and still not done it. 1 box of tablets. Told to come back later pharmacist is on break . What a joke
January 2023 by CostaColeman
Actually no stars from me? Horrible customer service and in particularly from the arrogant Indian individual who stands with their back to the customer and demands their somehow subservient colleagues to carry messages back and forth to customers and disregards genuine prescriptions on his feelings! Surprise Asda allow them to trade!
January 2023 by Michael Rycroft
required a prescription that 2 other pharmacies could not fulfill
December 2022 by Samuel Jones
If you need any medication ? give it a miss staff are not very helpful.
November 2022 by m
Don?t EVER expect anyone at this pharmacy to answer the phone! I have to make a 12 mile round trip to not only collect my scripts but to get it done in three stages, ask for it, wait??.. Then EVENTUALLY GET IT! If the phone was answered like at any other chemist ever then you could ask for the script to be made up over the phone, then just walk in and collect it, but oh no? Staff like to stand around talking and pretend you?re not there for a while. Poor service and I only go here as it?s open ?til 11pm otherwise I wouldn?t go near the place.
June 2022 by J H
Don?t EVER expect anyone at this pharmacy to answer the phone! I have to make a 12 mile round trip to not only collect my scripts but to get it done in three stages, ask for it, wait??.. Then EVENTUALLY GET IT! If the phone was answered like at any other chemist ever then you could ask for the script to be made up over the phone, then just walk in and collect it, but oh no? Staff like to stand around talking and pretend you?re not there for a while. Poor service and I only go here as it?s open ?til 11pm otherwise I wouldn?t go near the place.
June 2022 by Colin Crowther
Very good
