July 2023 by Google user
Excellent, thoughtful and very much personal service\\n\\nWe had a custom made ring designed via Ernest Jones in Hereford.\\nHelen and James were brilliant at giving us ideas and listening to what we wanted to achieve in the final design. When the ring came back from the jewellery makers it took our breath away, it was even better than we have anticipated. Helen has gone beyond the call of duty and made sure our rings were handled with care and updated us on every little detail and also on the progress that was made.\\nWe couldn?t be happier and wouldn?t want to go anywhere else in the future.
February 2023 by Lorraine Walters
What a friendly place to shop. There were 2 people in the shop serving other customers and when I walked in a third person came over and asked of I needed any help. When I said that I needed some time to browse, they left me to look around but stayed attentive ti when I was ready to ask questions. We are looking to get engaged soon and I will definitely be going back into the Hereford branch when we go ring hunting. Thanks Ernest Jones Hereford
February 2023 by phillippe Smith
First time in Hereford lovely shop large with plenty of room to walk around the manager has an huge amount of knowledge I was so impressed I will definitely shop there again
July 2022 by Ria Vaughan
I went there for chain replacement and I found it with extra help of him, he gave me a 20 % off from the full price. I was so delighted. When I was waiting for the first purchase I spotted wedding ring that I always wanted. So I have a look if there is on my size. Eventually I purchased without thinking twice. The assistant was so helpful he was acting as he was my shopper assistant. I have had a pleasant experience with Ernest Jones. I felt special and being taken care of. Ernest Jones was my choice then and now. I will definitely come again. For my next visit I would like to order my pendant cross made from pearls. See you soon Ernest Jones.
November 2021 by Zak Small
Very helpful and friendly staff
July 2021 by Darren Haggett
Very good service, allowed me to browse without any pressure. We go back to make my purchase.
September 2020 by Bobbie Taylor
Staff are lovely but there jewelry are not made to last I brought 2 engagement rings which have now broke and it my fault and having to pay extra for fixes that should never happen
September 2020 by Martin Thomas
Went in on a Sunday looking for engagement ring as wife lost hers. Very accommodating, very helpful.
September 2019 by VAL YO
I like this shop! Service is level. Incredible jewelry. I'll visit him again.
September 2019 by Janet Evans
A really gud shop very helpful staff reasonable prices
September 2019 by Bertie Bassett
Friendly staff, lots of watches & jewellery, only one niggle, you can't see much in the window like other jewellers, but still worth a visit they have lots of designer brands ð??
September 2019 by Shirley Compton
Not helpful coudnt put battery in a swatch watch
April 2019 by Sam Buttsy
Big thanks to Ernie for setting me up with a spanking new necklace and a jewel encrusted tiara. I look absolutely adorable in the new outfit and I'm certain that I will be the envy of the blokes down the rowing club next time I saunter down there! I really can't wait to burst into the next regatta and turn all the heads.
April 2019 by jo gardiner
Helpful staff. Sent of my aunt's watch for repair. Very friendly
October 2018 by Sharon Elson
Lovely staff really helpful
