July 2023 by Google user
I went into the new store for the first time today to inquire if there were any job vacancies, prompted by my Dad being told to bring in my CV in-store a few days earlier. I popped in while it was quiet and asked for the manager. I was quickly told she was on her lunch break, and as I didn't want to waste a trip out I relayed the information to the woman at the desk. However, another member of staff which I can assume was the supervisor interrupted and told me in a sharp tone that, I absolutely could not come into the store and hand over my CV. They would only accept applications online and she had no idea who has told my Dad that they would accept my CV in-store. Her tone was confrontational and she seemed extremely insulted that I had even come into the store to ask about any available positions. I had only come into the store as another staff member had expressed it was okay to do so and I had previously applied online and received no response back. I understand that it may have been disruptive that I had come in unannounced. But her tone was completely unnecessary. She could have easily relayed this information in a much calmer and respectful tone, there was no need for her attitude.\\nAs this is my first impression of their new store, this experience has completely deterred me from wanting to work at their Hereford Branch with members of staff such as this. I am hesitant to shop at this location in future as this is no way to speak to a member of the public and potential customer.
July 2023 by Stephen Perry
Bigger and better store. Great range on offer.
July 2023 by ella moreland
I went into the new store for the first time today to inquire if there were any job vacancies, prompted by my Dad being told to bring in my CV in-store a few days earlier. I popped in while it was quiet and asked for the manager. I was quickly told she was on her lunch break, and as I didn't want to waste a trip out I relayed the information to the woman at the desk. However, another member of staff which I can assume was the supervisor interrupted and told me in a sharp tone that, I absolutely could not come into the store and hand over my CV. They would only accept applications online and she had no idea who has told my Dad that they would accept my CV in-store. Her tone was confrontational and she seemed extremely insulted that I had even come into the store to ask about any available positions. I had only come into the store as another staff member had expressed it was okay to do so and I had previously applied online and received no response back. I understand that it may have been disruptive that I had come in unannounced. But her tone was completely unnecessary. She could have easily relayed this information in a much calmer and respectful tone, there was no need for her attitude.As this is my first impression of their new store, this experience has completely deterred me from wanting to work at their Hereford Branch with members of staff such as this. I am hesitant to shop at this location in future as this is no way to speak to a member of the public and potential customer.
July 2023 by Klyx
Like the new store. Even more on offer than before
March 2023 by Andy Orme
It?s not a great shopping experience
December 2022 by Andrew Shorley
Sadly didn't have what we wanted but the staff were friendly and helpful
October 2022 by Thomas Moss
Asked if any XL coats in a particular style and colour they didn't have so I picked another colour with XL on the hanger and asked is this definitely XL assistant assured me it was so bought it got home checked the coat and it was a large ! This is why I will stick to buying from online only retailers .
October 2022 by Andrew Foster
Very helpful shop assistant..I could have had anything off certain shelf for half price where the prices could be slightly cheaper with no need for inducements on something you dont need...
August 2022 by Jane Morris
The staff are always friendly and helpful. I placed an order online and collected in store. I was very pleased with my purchase. Will definitely be going back in the near future.
August 2022 by Andrew James
Staff were amazing very impressed with the service I received
October 2021 by Karl Knight
Wife wanted a new winter coat. Found 1 she loved and it was half price. Jacpot
October 2021 by Colin Wallace-Stock
Very helpful staff, got exactly what I wanted
October 2021 by Steven Griffiths
Best shop for all your camping accessories and hiking equipment too, staff are extremely helpful and friendly too
September 2021 by Claire
Good choice of items and lots on the sale at the moment. They also do blue light and NHS discounts. Spacious shop with fitting room and friendly staff .
September 2021 by Joanne Haines
Went in looking for some new walking shoes got a great pair and breathable socks to go with them great price and very happy with service great help and knowledge of stock thank-you Jo and Ann very happy customer ?
