December 2023 by Simon Harrison
They don't bother even answering the phone. Gave up went to EE.
November 2023 by Roy Harford
I had an exceptional experience at the O2 shop in Hereford. Robert provided top-notch customer service from the moment I walked in until the completion of my visit. His knowledge and assistance were invaluable, and he truly represents your company well. Thank you for the outstanding service!
October 2023 by Sean Gane
Plenty to choose from.and the member of staff I spoke with was very knowledgeable.She understood my needs for a new mobile (1st world problem)Didn't try and steer me to the fastest, shiniest, because its cool...which was appreciated.Only dropped a star, as there were only 2 staff. This I saw as a problem when a few customers came in and had a wait.
October 2023 by Stefani Stoeva
Great experience in the shop really impressed of the staff support and service. Big thank you to Victoria such a positive person it was pleasure for us to be there.
October 2023 by Yuliana Stoeva
Many thanks for the best service from Victoria today apriciate the help from your side.
August 2023 by Roger Mitchell
If you need a phone with accessories avoid at all costs, 4 months down the line still nothing, a phone shop were nobody answers the phone how ironic and to be told after visiting, we will call you back, its only be 4 days.
July 2023 by mark newman
Really helpful stsffLady called Victoria helped me correct my incorrect purchase and sorted what I actually needed
May 2023 by Sarah
Its OK
February 2023 by Sandra Moffat
Very helpful Staff ,very knowledgeable about products
December 2022 by Chris Hardy
Been told to phone store by O2 as they cannot find my phone number on their records. Phone been ringing for more than an hour without being answered.On phone person said I best go down to shop and see them. It's at least an hour away!! get real this is not London we live in.Very poor service both on line and now on site.
October 2022 by David Macklin
Very knowledgeable staff
September 2022 by Zoe Bristow
Was a great experience. Staff were really helpful and friendly. They expained everything to us and answered our questions.They were bubbly but professional. The shop was well laid out and clean.
August 2022 by M C
Really helpful staff, who sorted out issues with an old phone, whilst also giving advice about an upgrade with no pressure applied.
June 2022 by Linda Price
Staff member very helpful and friendly. Sorted out my question very quickly.
May 2022 by Ian Sutherland Lees
Good friendly knowledgable staff.
