January 2024 by Marcus Garland
Rapid service and super efficient as ever.
January 2024 by ezighode osezua
Professional customer service experience and great team work. It was a stress free experience from start to finish. I love my glasses, no more squinting and its all crystal clear.Thank You.
December 2023 by liz mccormick
I always go to Specsavers as the staff are friendly and helpful and efficient every time I go and they have good deals
December 2023 by Paul Bowley
Great place to go to get your eyes tested.
December 2023 by Ian Skyrme
Bottom to top servicePity they?re not in charge of providing a GP service. Despite all the challenges of COVID etc etc etc Specsavers just got on with business!
December 2023 by Luke Bradford
I visited the Hereford branch on Thursday 14th Dec for an eye appointment.The team were extremely professional and provided fantastic customer service throughout my appointment.
December 2023 by David Hopkins
Had some glasses and good service 2 years ago. However I had 2 pairs of glasses both are now terribly scratched and do not last the test of time. I have glasses I'm now using 4 and 5 years old. Which have no scratches. Just slight old prescription but I can see through them. Advertisement is wrong. I've gone to specsavers and I can see worse. I've complained and had no response. I've visited and they said I can pay for new lenses. Nothing to back themselves up. I will never use a specsavers again. Can't even respond to my complaint. Not even an automatic or AI response. Useless.
December 2023 by Rob Woolf
Extremely disappointed. (Hereford branch)Eye test and bought new bifocal glasses maybe a year ago.Lenses not satisfactory so kinly changed a few months ago. Satisfactory.Recently discovered one new lense had fallen out, i knew not where.Informed guarantee only covered faulty workmanship which a badly fitted insecure lense is not for some obscure reason.Customer of 20 years plus I was charged £54 for a replacement lens.I am an OAP Blue Badge holder and can barely afford this,so much for free spectacles.I now understand..........have free eye test and buy specs on internet.Kind regardsrobtw
December 2023 by Joanne Peace
Amazing service so polite very quick to sort you out just fab people
November 2023 by Terry Robinson
Good service but always busy lot of waiting
November 2023 by David May
Been going for years.....excellent,professional staff
November 2023 by Donna-Louise Flowers
The optician I saw was one of the nicest and friendliest people I have met . He made the experience a pleasure and we had a laugh as well. Look forward to going back next year and seeing the same man!
October 2023 by peter gaye
Had to go and return some new glasses as was not happy with a feature on the frame after using them for a couple of days; the staff were very responsive and obliging, helped me choose a new frame, completed the paperwork and had everything done in 15 minutes, I was assisted by a trainee optical assistant, he was very helpful and confident. Complaints can be daunting but this was a pleasant experience.
October 2023 by Steve Snead
Extremely helpful staff, better than Vision Express in my opinion. Well done Specsavers.
October 2023 by Gabriela Moldovan
Warm environment, nice people, good work! I am pleased with .
