September 2023 by Emma Loulou
Super easy to book an appointment at the Tui Hereford store online, we arrived 15 minutes early which was no problem. Charley dealt with us, she was very understanding, friendly and booked our holiday for us based on what we told her we wanted. Charley was happy to answer any questions that we had and was all round a great experience!
September 2023 by Bonnie Morris
We had always wanted to go on a cruise and we are so glad we had Natalie helping us with our choices. She was super welcoming and gave us so much advice, above and beyond what we expected about going on an Eastern Mediterranean cruise. Can highly recommend the Hereford shop and definitely ask for Natalie ??
September 2023 by Gemma Murray
I called into the Hereford branch on Tuesday to get some advice on a holiday to Greece. Natalie acknowledged me straight away and gave me some really helpful advice. I wasn?t planning on booking then & there but all my needs were met so I went for it! Thanks again Natalie for being so patient with me.
September 2023 by Craig Balderson
I booked my family holiday for May 2024 to the costa del sol with Natalie, I must say she is an absolute credit to your company. Nothing is to much trouble for her and her customer service is wonderful. She shared her experiences of previous family holidays she?s been on with her little boy and was happy to answer any questions that we had. Will definitely be booking with her again.
August 2023 by Simon Maxwell
Caitlin was amazingly helpful and super efficient when helping us book a holiday next year. She was knowledgeable and informative and made sure we got everything booked properly. Nothing was too much trouble. Thanks for all your help!
August 2023 by Tim Dugmore
Booked and stayed at TUI Blue lagoon Palace halkidiki, Greece this year and it was superb.We had an amazing experience, not just on the holiday, but in the advice given by our travel agent Charley Stone, who we used last year.Top class customer service and knowledge and we will be booking with Charley again this year. That will be our third holiday through Charley.
August 2023 by Rachel Welling
Charley is an asset to the team at Hereford, her customer service is exceptional. Charley not only goes above and beyond but puts the time and effort in to ensure she has ticked all of our boxes. This is our second holiday we have booked with her and will most definitely not be our last. Highly recommend x
August 2023 by Molly Bidgood
Oh my gosh! Where to start! Jack was amazing, super attentive & friendly! He spent long hours helping us choose our dream honeymoon and has been fab all the way through! Charlie was also fantastic in helping us get the best possible price and was also lovely! We will 100% be booking a trip through TUI Hereford, Jack and Charlie again!! Thank you both x
August 2023 by Vicky Rogers
Having booked to go on a cruise with my Dad for the first time we were very unfortunate that my dad became poorly and sadly died. We have all been left shocked and devastated but the TUI team Sarah and Tracey have been amazing and helped us through such a difficult time. They have advised and been compassionate we would never have expected this level of service and therefore cannot recommend the Hereford TUI branch enough. My dad used the company on many occasions and we will definitely continue to use this exceptional branch. Thank you for all your help. The Rogers Family
July 2023 by Ashley Powell
After our holiday to Rhodes was cancelled due to the wildfires we were gutted. but within 24 hrs Ryan and the team at Tui jack, Sarah and Tracy pulled it out of the bag and found us a holiday all inclusive in Turkey for the same price which matched our previous holiday..brilliant effort guys on our way in the morning..cheers!!
July 2023 by Mel Blomley
The help, support and friendliness of all staff at TUI Hereford are commendable. From the moment we walked into the travel agents I was met with a very warm welcome and nothing was too much trouble.After having our all inclusive holiday cancelled by another holiday company due to fires in Rhodes, Charlotte Boswell the Deputy Manager was able to source at very short notice another suitable holiday for 8 people.Even after completing the booking Charlotte and Tracey the Senior Retail Manager both contacted me to thank me and check to see if further support was needed.Not very often today do you get this level of personal, friendly professional care.This travel agent based in Hereford is one we would have no hesitation to revisit.
July 2023 by Sandra Buchanan
Always book our holidays with Tui Hereford. Tracey and Sarah so helpful and nothing is ever too much trouble. Will always recommend to our friends. Always go above and beyond. A big thank you as always ? x
July 2023 by Sally White
Ryan booked my holiday and he was absolutely amazing. The whole team were so supportive. They provided so much information and were extremely helpful and approachable. If you are wanting to book a holiday go and see these amazing people. Thank you so much Ryan.
June 2023 by Kirsty Bennett
We have been booking our family holidays with TUI Hereford for many years now! They always listen to our needs and wishes, and have always found us our perfect destinations.We highly recommend Natalie for amazing travel advice, and her customer service is second to none. She is always so welcoming and is happy to help with anything that we need.When it comes to booking our holidays, we wouldn?t go anywhere else.
May 2023 by Nathan Price
My partner and I just booked a holiday to go away to Greece this August. We are sooo excited!!!!!! The travel advisor who had helped us locate our ideal holiday named Sarah, was very knowledgeable and understood exactly what we were after. She found us a great deal and was able to answer any questions we had about the holiday itself, about the location we were looking to visit, and the best flight timings etc.
