November 2023 by Amanda Linwood
Staff are unprofessional, unfriendly, miserable and borderline rude. I try my hardest to be pleasant and friendly but I find myself dreading going in there.
October 2023 by Elaine Spiteri
Tammy is particularly friendly, patient & informed re any requests customers may have. She also seems to be the only cashier who is always on duty/ available whenever I go to the Ledbury post office.
September 2023 by Adrian Lupu
Need more staff on counters, very slow moving,
December 2022 by Mohamad Faiz Mohamad Amjath
So helpful, staffs fDoing there best always
October 2022 by natalia ashikalis
Horrible service! Closing for 1hour and 15 minutes over lunch which is basically the only time people can leave work to get to the post office. Unacceptable excuse of Royal Mail service.
January 2022 by Jane Makkink B
The woman who served me (dark hair) was incredibly rude and unhelpful. I think she was upset that I interrupted her chatting session with her colleague. I bought a first class stamp, put it on the birthday card and she said she would post it priority mail. That was 14 April. It?s now 20 April and my Mum still hasn?t received it. I?m wondering whether it ended up in her trash can. Some people just should not be working in customer services.
September 2021 by Marian Bond
Passport renewal .Friendly ,speedy , efficient service. Would recommend.
August 2021 by Jane Makkink Bourne
The woman who served me (dark hair) was incredibly rude and unhelpful. I think she was upset that I interrupted her chatting session with her colleague. I bought a first class stamp, put it on the birthday card and she said she would post it priority mail. That was 14 April. It?s now 20 April and my Mum still hasn?t received it. I?m wondering whether it ended up in her trash can. Some people just should not be working in customer services.
August 2021 by Richard Knight
absolutely fantastic service, went above and beyond what is expected of them to make sure my parcel would be delivered.
August 2021 by David Cummings
The staff in ledbury post office are beyond believe nothing is to much trouble for them and they always go that extra mile to help there customers well done ladies...
August 2021 by jamie haddigan
poor service
September 2020 by reid anderson
Wish I could give less stars; maybe a half or a quarter?Absolutely dreadful. Package turned up with nothing in it. I've tried calling every number on the post office website to no avail; I am simply met with an automated voice which tells me to call a different number and, intern, that number suggests I phone another.No reference number on my receipt to track the item despite having specifically asked for my item to be tracked.I expect that's the last me or my friend will ever see of the items I went out of my way to purchase and send. This bothers me of course; what bothers me even more however, is that I don't expect anyone will ever be held accountable despite the post office failing to do the one thing it is supposed to do.?postI should stress, the staff in my local branch are perfectly friendly and seem perfectly efficient. The company, however, which they work for are just beyond useless.
December 2019 by Wendy Powell
I would give less than a 1 if I could. Unhelpful rude staff and that's on a good day. I will travel to a different Post Office from now on. Will only return to this one if I really have no alternative
May 2019 by Ian Hopkins
Friendly staff
December 2016 by Anne Underviser
Good and fast service. Clean place.
