January 2024 by Patrick George
I am a Costa fan always great coffee plus the food is delicious ?
December 2023 by Coffee Barbarian
The employees here are so helpful and friendly even when they're rushed off their feet. They're what makes this particular Costa my go to place when I pop to Ross. Lovely Hazel latte and toastie. Clean toilet. Cosy. Nice.Parking: I dropped my car at a garage for a service and headed here to kill some time. Parking right near Costa is difficult but there are plenty of car parks around and it's really not far to wander. And Ross is pretty enough to make it a nice walk anyway.
October 2023 by terry mcgovern
The service and people serving were excellent. Very friendly and we had two of the best cappuccino?s we?ve ever had hot and well presented.
August 2023 by Olive Oyl
Does what it says on the tin, friendly staff and served really quickly. Bacon butty was delish ?
June 2023 by Matthew osmond1972
Great service and drinks explained by the girl who served us, very pleasant and professional.
May 2023 by Jess H
Every time I go in the staff are so kind. Drinks are made quickly and always taste great. Food is also great. I accidentally left my purse at home which embarrassingly i realised after my drink had been made... all 3 members of staff were lovely and just said I could take a seat, enjoy my morning coffe and come up at the end to sort something out. I ened up sorting it all out but it was a lot less stressful thanks to the staff being so understanding. I been every day this week as its my absolute favourite place to grab a coffee and have some breakfast. I wouldn't go anywhere else. 10/10
March 2023 by Kayleigh S
How brilliant to finally have a great manager in this store. He?s made such a difference it seems already. This is back to being my regular coffee stop now!
December 2022 by Nathan Casey
Walked in this morning and five members of staff behind the counter chatting away to each other.Now don't get me wrong everyone has a quick chat in work now and again, but when a customer walks in and is trying desperately to get served and they still carry on chatting.Well you lost that sale and I won't be back again.Costa, a little advice if your willing would be to employ an older person with some customer service experience, instead of these young ones that come to work to get paid for chatting.Went up to Coffee 1 and the lady acknowledged me even though they were busy, then when she came to serve me she apologised for the wait.I complemented them on their professional service even before I'd bought anything.Definitely going back to Coffee 1 from now on.See thats how its done!
October 2022 by DC67x
So disappointed with this shop. Met a friend for coffee at 4pm yesterday. To our surprise and disappointment costa was already closed!! Even though the time of closing on Saturday clearly states 5pm ? Please can someone explain why?
October 2022 by CLIVE WINTER
Nice coffee , friendly staff , clean cafe and toilets
October 2022 by Caroline Scott
Friendly staff & helpful.Clean.
August 2022 by Mark Wakelam
Respectable coffee and lovely staff.
August 2022 by Gary Mannering
A great place for a coffee in Ross on WyeThe staff are Great ? .
July 2022 by Brandon Knight
Good hot coffee! Only downside is the app says they have something which they don't have in the shop. Not too bad as the will substitute or refund you but a bit annoying.
April 2022 by Tamara Jade
The two girls working today were doing an absolutely incredible job, despite what appeared to be a very difficult morning. The girl on the till even delt with some incredibly rude customers with great dignity and professionalism. Big pats on the back all round 14/04 10.40am ?
