“Fantastic service received today at Berkhamstead store. I picked up a gift card and went to pay at the till point. One of your wonderful staff, Matt, came up to me and gave me an envelope which he told me I had forgotten to pick up. There was a queue to pay and Matt said he would show me how to pay for the card at the self service tills, which he did. How lucky you are to have such a wonderful, customer focused, young man working for you, a star.”
Florists
“Fantastic service received today at Berkhamstead store. I picked up a gift card and went to pay at the till point. One of your wonderful staff, Matt, came up to me and gave me an envelope which he told me I had forgotten to pick up. There was a queue to pay and Matt said he would show me how to pay for the card at the self service tills, which he did. How lucky you are to have such a wonderful, customer focused, young man working for you, a star.”