February 2024 by David Ward
Always receive great professional advice and service from Hussein and his team. The sofa we purchased has been great, very good quality and extremely comfortable. Great choice of products and materials for the sofas. We are looking to purchase a new bed this year and will certainly be visiting Sofas & Stuff to see what is available. Highly recommended
February 2024 by Steven Hanson
The staff at Bishop Stortford branch have been superb in their response for help and advice with our sofa cushions. A new set of seat cushions were delivered and they are fantastically comfortable. Everyone that we spoke to was professional and approachable.
January 2024 by Jacquie Eddershaw
Amazing experience with the Sofas & Stuff Bishop's Stortford store. Gabriella gave us advice and inspiration, which was also followed up by Hussein along with samples.The sofa and chaise we ordered came within the expected time - and was exactly what we wanted. The fabric (V&A Brompton floral scroll) is fantastic - Phoebe also got involved by helping us to order matching fabric for blinds.Overall a lovely experience, with all the staff being very keen and eager to help, along with having expertise and a great eye for detail.
January 2024 by D F
Hussein at Sofas & Stuff (Bishops Stortford) could not have been more helpful. He spent a whole afternoon with us choosing styles, fabrics and cushions for our new sofa. It was delivered a month early. We are delighted with the final result - it is a really stunning piece of furniture and has attracted many favourable comments from our friends. The delivery men were really expert and friendly and protected the sofa every step of the way.
January 2024 by Carlton
We had a really great experience with Sofas & Stuff. It took us a couple of visits to the showroom to finalise the choice and Gabriella was extremely helpful and knowledgeable about the different styles of sofa, and the materials available. We also had an access check as we live in a Victorian Terrace, which provided peace of mind that our final choice of sofa would be able to fit through the front door and the door to the room it was purchased for. The delivery drivers were very courteous and the sofa itself appears very well made. All in all, a great customer experience!
November 2023 by Sarah Banwell
I cannot recommend Sofas and Stuff highly enough! Both Hussein and Gabriella are wonderful design consultants - both really knowledgeable, with a real eye for design and a passion for the job. They were incredibly patient with me as we navigated our way through the countless beautiful fabrics. The sofas were delivered last week and the quality is incredible - I absolutely love them! Buying a sofa is a big investment, but Sofas and Stuff were absolutely brilliant from start to finish and worth every penny.
November 2023 by Heather Kevin Hughes
We had an excellent level of service from Hussein and Gabriella at this store when buying a sofa and matching footstool. They coordinated that delivery with another sofa from their Harrogate store and had the whole lot delivered after our new floor had been laid. Delighted with the attention to detail, professionalism and friendliness from all concerned, including the delivery team. We have since replaced the feet with different coloured ones and that too was arranged smoothly and without fuss - they even came and swapped them over for us at no charge. All round, we are very happy customers.
October 2023 by StuandSilke
We have just received our lovely sofas, and though it took a couple of months longer due to fabric shortages, this was communicated at the time, and choosing another fabric was offered. As it were, I liked the fabric I had chosen initially and was happy to wait.I found Sofas and Stuff while browsing sofas online, but wanted to see what I was buying first. Gabriella showed me around the gorgeous Bishops Stortford shop and gave great advice without being pushy. As there was an overwhelming choice of fabrics and colours (and sofas), she let me take all the time I needed to finally narrow this down to one. Her follow-up and communication were always prompt, friendly and clear.Having now received the sofas, I can say that the quality is amazing, and they have been completely worth the wait. We went for the recycled seating cushion fill which keeps its shape better than feathers and requires less plumping. The sofas are stylish and comfy.Delivery was great too, two very polite and cheerful men directly employed by the company installed the sofas, taking great care when bringing them into the house, and they took all rubbish away with them too.Overall, the quality and service are brilliant, a big thank you to Gabriella and her colleagues at the Bishops Stortford show room!
October 2023 by Sophie Smith
Loved our visit to the Bishops Stortford showroom, wonderful sofas and even better staff!
March 2023 by Luca Del Basso
Came in with my mum over the weekend, she's wants a new sofa but isn't 100% sure on what she was looking for. Phoebe showed us round and was very attentive and friendly, great customer service. Even when we decided to not buy anything, Phoebe's customer service was still top notch. Will be coming back for another browse soon.
March 2023 by Ads Osg
I have been looking for a new sofa for a long time as I don?t have a clue what I am looking for. Despite my budget being on the lower end of what sofas & stuff offer, a young lady called Phoebe treated me like any other customer and spent an hour and half going through each aspect of what I wanted until we finally found the perfect sofa for me! My dream sofa is still a tad too expensive but I cant thank Phoebe enough for her help - hopefully it will still be available when I eventually come to buy it and I hope she is still happy and exceeding in her role at S&S. A real credit to the company!
March 2023 by Taryn Duffy
Great service received at sofas and stuff. I did not feel pressured at all and felt very looked after. All the team are great and a credit to the company.
October 2022 by Janie Tyler
I had been researching a sofa for a while I called the store to arrange a visit and try out different sofa styles. A warm friendly welcome awaited with a knowledgeable team no hard sell and ultimate aim to find something both in design and style that worked for us. We spent a while choosing sitting on different sofas and then looking through design books to find the wow design we were looking for. The sofa has been delivered and delivered beyond expectations on how well made and defiantly created a wow that was stylish and comfortable. Hussein the store manager especially wants to ensure that you have the best customer Experian ever.
October 2022 by Lucia Pestana
I Love my new sofa, from Sofas & Stuff it was amazing to be able to choose something that works with me.I had great fun to going through all the possible patterns and fabrics with Gabriella the design consultant who is amazing, she quickly understood what was my personality and made great recommendations, her customer service is excellent!I highly recommend Sofas & Stuff it is well worth the investment.
October 2022 by Liz Tattersall
What a fabulous service from Fiona at Sofas & Stuff in Bishop's Stortford. The advice and help she offered was really useful and much appreciated. The sofas are gorgeous too - comfortable and beautifully made. Really happy.
