January 2024 by szocs dee ildiko
Love this shop! Staff are welcoming and helpful.
August 2023 by Ttt Ttt
the store manager is very rude, he shouldn't work with people I bought an expired supplement from holland &barrett, he didn't accept the return because I bought it from another store it's stupid because it's the same company and I don't want to drive 1.5 hours to return an expired product, please check what you are buying because it is dangerous to life, I will contact Citizens Advice. I am robbed for 25f because I will not drive 1.5 hours for a refund for an expired product
April 2023 by Helenof Troy
Great vegetarian shop
January 2023 by Khin Thet
What is the point keeping the shop opened, could you believe that Store manager refused to serve customer?? I have been waiting to open the shop in the morning before I need to go my work. After a few minutes late opening time. Manager doesn?t want to refund saying bought it from different Holland and Barrett stores, then I asked why it is the same company then he didn?t answer, then he refused to refund again because I am first customer of just opening time, I came for refund. What / Where are the customer service ethic and attitude . Even though he is store manager.Finally he looked at me horrible and terrible then refunded the money.As you all know, Borehamwood area has a lot of nice people, helping and supporting people. This store manager is definitely not suitable for our lovely borehamwood.
August 2022 by Matthew Lai
What is the point keeping the shop opened but the staff refused to serve her customer?? I have been waiting for 5 mins during my lunchtime to pay for my items but the staff refused to serve me...
June 2022 by Clementine Dubois
People there are very friendly and ready to help
July 2021 by andy yuen
Staff doesn't know how to return and refund an online order to start with but managed to proceed after consulting a senior or supervisor. Handled with very bad attitude. Asked me to pop my card for refund and I explained to him that the order was paid online with paypal and would that be an issue (as I understood many refund had to be returned the same way it was paid). The guy shouted me back saying that paypal can only be used when ordering online but cannot be used in store. It didn't bother me and I was not asking to use paypal at store anyway. I have no problem at all as long as I got my refund but was simply trying to remind him if that could cause any problem but obviously this was not appreciated. I am not going to buy anything there because of this staff. Rude and arrogant!
September 2020 by Joshua Gershinson
I walked into the store and was warmly greeted today by the two staff members at the tills.They asked if I need help. I explained what I was looking for, I was shown to where it was and then they served me at the till.Really helpful and knowledgable.
September 2020 by Pablo Santana
Like in the other reviews they have staff who clearly doesn?t like their job.It?s a pity to have a rude lady selling healthy stuff.
September 2020 by Elise Brown
Great shop, Ruby is really helpful !
July 2018 by Pauline Gamballe
Very lovely place, girls are always very cheerful and happy to help. I love this shop.
June 2018 by Kathy
Staff are overbearing and won't leave you alone. I like to browse, but it's impossible here.
June 2018 by Martin Sophroniisccus
Staff can be a bit cheeky at times.
Soon as you enter the shop manager follows around and gets right in your face asking how she can help...
September 2017 by Kay Skidmore
An oasis in a fast food town
September 2017 by lawrence rodney
Not very heathy
