March 2024 by Adam Honeyman
Never seems to be enough staff on hence the long waits. They are friendly when you get there. Coffee is good for a chain and frankly there is very little competition in this area. Food is decent. No real cosy atmosphere due to design and location.
March 2024 by Ruhul Bari
A excellent place to pick up a coffee and a quick bite. They offer very prompt service to customers.Parking: In consideration of the closeness to the Outlet centre within the Galleria. The patrons for this restaurant can take advantage of the paid parking available at the Galleria car parks.Kid-friendliness: If you speak to a member of staff before placing your order they will be able to suggest kiddie options.
March 2024 by Ralph Wendt
The atmosphere in this Caffè Nero is fantastic. Nice airy feeling due to the lack of a ceiling and the location is quite literal at the centre of Galleria.Parking: Multi-story and outdoor parking available.Kid-friendliness: The area is quite open so if you have kids, you will have space for your buggiesWheelchair accessibility: The multi-story car park has disabled spots that are quite literally outside the door and getting to the cafe is straightforward
February 2024 by Laurie
Best coffee, way too slow.
February 2024 by Simon Nixon
Took a while to get served as conversation seemed more important amongst the staff. Ordered large Caramel cappuccino and got large latte due to lack of concentration
February 2024 by Oscar Chong
Nice and friendly staff. Coffee oasis in the sea of outlets.
February 2024 by Michael Warner
Normal Nero experience but what a long long wait.
January 2024 by Maciej Kaminski
I waited 10 minutes to order a takeaway coffee and when it got to the point where I could order it, I heard sorryno lid.
December 2023 by Cecylia Mosakowska
Christmas Coffee served in take away cup , damaged sofa, damaged chairs
December 2023 by AJ Lee
Only use takeaway cups each visit. Charges should be reduced if not supplying correct cups when drinking in.
December 2023 by Charlotte Prosser
Lovely staff, good coffee, foccacia sandwich with brie nicely toasted.
November 2023 by paul S.
One person serving at 12.30, lunch time I am 1 of 12 people waiting. Really frustrating, very poor management of staff.Galleria, Hatfield by the way!
November 2023 by DDY
Every time I ask for a soya milk coffee comes with normal milk. ?
October 2023 by Zol
Good coffee and selection of snacks, pretty standard as far as Nero quality goes. The staff here are always friendly and attentive. The cafe used to have an issue with there not being enough staff to service the long queues, especially during weekends but that seems to have been resolved and I always see at least 2 people at the counter now, which is a big improvement. A lot of trainee staff recently who on occasion may get our orders wrong but usually it's a minor issue and they're happy to resolve it. All in all, I think this is the best cafe in the Galleria for sure and one of the best in Hatfield.
September 2023 by Ulrika Hayes
Best coffee ever!! Sorry Starbucks but sometimes Nero does things