March 2024 by CGplays
Pros: Lots of stock, average garden centre for outdoor plants, good paint outlets, Tradepoint, situated on a main road.Cons:We visited 3 times before fair rating.Always messy, high theft zone, car park worn out and messy,Staff are rude mannered, very Hazardous environment, onsite gas canisters outside in car park are a concern.On all 3 occasions we were looked at / greeted as if we was thieves.
March 2024 by Jon-Scott Bolas
Things where not where the website said they would be but the site was clean and in a sensible order.
March 2024 by Jason Giles
Today in store I was buying sand and cement, as I was getting my card out to pay for the Sand & cement the staff member behind the till decided to move my trolley forward in doing this he managed to go over my foot and trap my toe and left it on top of my toe as well??I was immediately in pain and I did use some colourful language at the time due to the pain!I said call the manager over and the manager response was he apologise it was an accident?And I informed him that might have been an accident I still would like to make a complaint as he actually bodily harmed me? At the very least it should have been in the accident book as stated in the health and safety in the corporate industrial and commercial environment, this has always has to be implied!This option was not given to myself??I will pass it onto HSEBecause the manager was so dismissive of the whole incident i used colourful language again and he asked me to leave and he will call the police??I tried leaving a complaint with the head office. The phone number does not give you that option!I have spent thousands in b&q over the years I will no longer use b&q ever again due to this poor service ludacris that the manager did not look at the distress his staff member put me under.
February 2024 by Hoodoo Girl
Returned an item with no quibbles or problems
February 2024 by Michael Getliff
Everything, everywhere ?.
December 2023 by Bhavin Pandya
Good place to buy DIY and home refurb item not many range but still sufficient to make you smile ? ...overall good to go
October 2023 by Rich W
Customer service. Zero. Absolutely hopeless staff who would rather stand around and chat with their mates than help customers.
September 2023 by Brian Kelly
Wanted to buy one piece of hard wood that was damaged at one end. But couldn't buy this item because they dont sell wood in singles had to buy it in bulk of 10 boards but only wanted one piece.thats why I picked a damaged one to help the store get rid and to help the customer with his or her purchase. Won't be back.
September 2023 by Liam Green
Location is good but pricing is so expensive for things like wood and fittings compared to other local companies
August 2023 by Coral Baxter
Good store, always seem to be able to get what we sent here, just bought 2 gorgeous hanging baskets...lovely! ? xx
August 2023 by Jordan Cook
Use this B&Q all the time as it is my local one - I must have visited over 50 times and on the odd occasion I've needed assistance the team are always welcoming and helpful. No complaints, everything as it should be.
August 2023 by Stephen Fletcher
It might be a smaller store, but the Staff are fantastic and give it a big heart. B&Q is rapidly becoming one of my favourite stores.
August 2023 by Ross
It's a small DIY store with a garden centre. Limited by DIY store standards.
August 2023 by Steve Lazarus
Ok for most things. Didn't have the Amtico flooring and the staff never heard of the product ?
July 2023 by brian bahati
Loved it, cool shopping place for hardware.
