November 2023 by Jackie Howard
Awful service in the repair section when trying to get my item with warranty sorted will never shop in apsley again
November 2023 by John Osborne
Currys, hemel hempstead,Bought a printer today, sat 4th nov,Every single card machine to pay was not working.So much for your technology.
October 2023 by Shayaan Malik
One of THE BEST experience I had at Currys. The dude working there, Daniel, is really helpful and knows even the slightest of tech details. It was really fun talking to him, as he really helped me pick out the best products. Took his time, never once got irritated. Would gladly visit again for my future Tech products. The customer service, product and their warranty services are outclass. Truly a tech heaven this place.
October 2023 by Lindsay Biggin
If I could give less I would. Appalling customer service or rather complete lack of I wanted to buy an iron. Not a person to be seen on either floor apart from check out girl to talk about & buy one. So disgusted I left & brought on line
October 2023 by Vicky Worsfold
This morning 30th Sept we picked up our new Apple iPhoneand Kiaran hope have spelt her name correctly - was so lovely she completely set up my new phone pictures names everything lovely lovely lady Please thank her again from us V.Worsfold
August 2023 by Joseph Nyimbae
Benji is the Top G in this place. I'M TELLING YOU THIS GUY IS THE MAN!If you're ever in Hemel store come and see this guy. He knows everything! 5 STARS TOP G
August 2023 by Angelo Hunt
Ridiculous.. Searched Currys website for the apple watches we wanted, found Hemel Hempstead had them both. Not being the closest Currys I thought no issue let's go. I was shown the watches, I asked if I can try them on and was told "No sorry they are locked up" a bit confused I asked "so i can't try them on to check face size on my wrist before I spend £400" I was told "no sorry if you want to try them on you will need to go to somewhere like an Apple store" I seriously walked out in disbelief.. who buys a watch without trying it on... Thanks for wasting my time Currys.
July 2023 by Chris Adams
Oh dear, for me such a boring shop to browse around. If you have a specific item you're after then it's great to be able to see it if they carry physical stock. Good range of White goods and TV's. Shame if they were taken over by a Internet only outfit as recently mentioned in the press.
July 2023 by Josh CB
Absolutely shockingly bad service. None of the staff were willing to help and were nowhere to be seen on the shop floor. I came into store to get a better look at the product I had seen online but was told (after having to queue up at the till to actually speak to someone) that even though I had the product boxed in my hands I couldn?t have a look at it. When I asked if I could buy the product, then open the box and return it if I am unhappy, I was told that was not possible. If this is the service that curry?s is proud to offer then I really am shocked. Going into a store is meant to help you make a purchase, congratulations Curry?s, you managed to achieve the complete opposite effect.
June 2023 by Google user
Absolutely shockingly bad service. None of the staff were willing to help and were nowhere to be seen on the shop floor. I came into store to get a better look at the product I had seen online but was told (after having to queue up at the till to actually speak to someone) that even though I had the product boxed in my hands I couldn?t have a look at it. When I asked if I could buy the product, then open the box and return it if I am unhappy, I was told that was not possible. If this is the service that curry?s is proud to offer then I really am shocked. Going into a store is meant to help you make a purchase, congratulations Curry?s, you managed to achieve the complete opposite effect.
May 2023 by David Hemming
After 30 minutes looking at laptops and being totally ignored by staff my colleague and I decided to express a similar level of interest in doing business and walked out. No wonder purchasing online is sweeping retail away :(
April 2023 by Veeru Kumar
Don't expect to be served here.Always short staffed. No one pays attention upstairs. Went to buy a fridge freezer but after 1 hour waiting to be served I went elsewhere. Customer service is really poor.
March 2023 by Calum Chalmers
Went in to buy a new TV, I knew what I wanted so it was to be a quick sale. Ended up walking out after 15mins questioning if I had died and it was in fact my invisible spirit that was shopping and not my physical body. The one staff member I found and spoke to said they would be back in a minute. 10mins later they were on the other side of the store chatting away with their mate.I want to keep brick and mortar shops going, I really do, but when Amazon are £80 cheaper and eager to take my money its an easy decision to make.
February 2023 by Dave Kingston
Have had an appalling experience. Bought a laptop , but the assistant wrongly advised me of the spec so not suitable. You can?t ring anyone at store and the customer service was appalling. Got emails to say a replacement was ready to collect, drive to store and find it isn?t. Customer service say they will escalate to manager- still no call back. 4 round trips and lots of wasted time later I finally get something. When trying to lodge a complaint the person I spoke to just fobbed me off with a case number, no interest in hearing what happened. Wish I had gone elsewhere
February 2023 by Bev Tabois
Currys is our go to place when we need to replace appliances and on this occasion a TV, they guys there are all very knowledgeable and are always able to answer any questions about the products
