February 2024 by Ross
Always great service
February 2024 by aamir butt
I would not suggest anyone to visit Halfords Autocare centre in Hemel Hempstead. I went to do Tyre check, they disturbed my car 4 Wheels alignment. Customer service refused to help as Autocare center ( Hemel Hempstead) denied for liability. What a shame for such a big company. Trust is gone... Wasted my time and such a inconvenience.........Think twice before visit the branch and do not trust in Customer service as well.
February 2024 by Lisa Shults
What's the point of having a booked appointment if there's no mechanics to do the work....
February 2024 by Ricky Davey
Booked my van in for an MOT, dropped it off and 15-20 mins later received a call to say they don't MOT these vehicles. If the service centre cannot work on certain vehicles it would make sense for this to be highlighted when you enter the vehicles reg.
January 2024 by Jonny Petts
Incorrectly fitted the the tyre valve in one of my tyres. So it would not hold pressure found out half way into a big road trip to had to stop off and pay to get it fixed at a Kwik Fit.Also could not do the tyre alignment even though on the site it says they can. So I could have just gone elsewhere and got the 50% off discounts that usually apply. So had to pay fully price or have it done elsewhere.Won?t be going back to a Halfords again.
December 2023 by Mei Deus
Be prepared, to fit 1 tyre takes approximately 1 hour. 4 tyres - 4 hours min. Thank you.
December 2023 by Basit Qureshi
Over 130000 car parts are available and best store for cars automobile parts .
November 2023 by Rebecca Murphy
Cancelled 3 appointments! First time I turn up but no record of my appointment, rescheduled but called 10mins before second app to say technician had called in sick, rescheduled again and third time they call an hour before to say the hybrid tech doesn?t work Mondays and it shouldn?t have been booked by them for that day and try to reschedule again! Never again!
October 2023 by Mujahid rehman
Best MOT centre in Hemel They are very helpful I recommend this MOT centre to everyone. I had a really great experience with them. They are cooperative.
October 2023 by Jacques ?Citizen of Earth?
Great service! Staff are friendly, very helpful and into small details to make you comfortable but above all to ensure you leave with save and road worthy car
August 2023 by Kayleigh Hazell
Got my car serviced here today by Jake & Jordan. Was impressed with the amount of time it took (was hour and a half). They found a few bits wrong but none of your typical "pushy" salesman tactics. They simply emailed me an estimate and asked me to get it sorted ASAP as there are safety concerns. As a woman it was really refreshing to go in and feel as though I was not being preyed on for being a bit clueless.
August 2023 by Lady Jay
Jake and Hayley really friendly and helpful. The mechanic Jordan was really nice. All round a great experience, would go back again.Services: General repairs & maintenance
August 2023 by Billy Sayers
Good value garage doing MOT, service, tyres, etc. Not much parking so drop off early.
July 2023 by Sinziana Raileanu
Visited Halfords in Hemel today for tyres replacement & wheel alignment - booked online.The staff was kind and helpful. The alignment couldn?t been done unfortunately so I had to wait around with my 1yr old daughter 30 min extra for a negative outcome.However, the customer restroom was absolutely in a dreadful state. How would a national company have this facilities for staff? Forget about the clients - but the hard working staff deserve a better place to wash their hands. I wanted to wash my hands but even soap wasn't available. Hope this reaches a high person in the company that will look at the state of this bathroom. Would you even enter a space like this?
July 2023 by Neil Hughes
I have only ever had excellent service at Halfords, really helpful and friendly staff and most importantly very competitive prices even against online only deals.
