October 2023 by Glenn Wallace
Very helpful. Booked to go to Fuerteventura in May ?
September 2023 by Ben Hazelwood
Great place to book a holiday
May 2023 by Myles Green
By far the worst travel agents I?ve ever use manager Sally is terrible to deal with I would avoid at all costI requested insurance they some how did not charge me for itAnd now I?m out of pocket please be aware of this firmavoid .avoid .avoid
March 2023 by Jeremy Alkin
Extremely Rude and DissapointedI wrote to this Agency a week ago as I am based n Australia enquiring about a potential trip to Austria with my elderly parents who live a few minutes away in Hemel.I was digusted and extremely disappointed that no one has had the decency to reply to my email.In Australia we don't treat people this way.
January 2023 by Sean Ryan
First impressions were great,friendly, charismatic and very experienced.Then it came down to business and they were absolutely useless.I was promised by Steve Molloy and Sally combined , that they would call me back with updates on my holiday that they were trying to book for me.On 3 separate occasions over a 5 day period, and on every occasion they failed.Every time I walked into the shop to ask for an update in person because they were unable to follow up on their word they said ? sorry we are really busy?.Full of nonsense, nice to your face but there?s no substance or work ethic underneath it all, lazy unreliable people.A disgrace to their company which no doubt has good people working for it somewhere.
November 2022 by Abigail Sheppard
DO NOT GO!Would not recommend!So rude after a family member past. Went back to say the person in charge of the booking had passed away and to change the name. We where still receiving emails addressed to the person who had passed. They said they could not remove the member from the booking and that they could just do a fake passport number and right then down as a no show! How can they do this. This upset all the family going. It was also someone?s birthday and they never told the hotel about this! I wish I knew where to go to take this further. Absolutely disgraceful.
November 2022 by margret gurney
The lovely ladies In the travel agent spent an hour sorting out our flight, hotel and transport, as I?m disabled they have made this holiday trouble free, thank you so much x
November 2022 by Philip Webster
Very helpful great
November 2021 by Claridge73 Lewis
Very good service, good communication and v friendly
November 2020 by James Prentice
Great service from the Girls in Hays travel, good honest advice on where to book and good prices too,will come back
