November 2023 by pizzlizard
Came in for a quick lunch Saturday afternoon and could tell the two FOH staff were very busy, yet the lovely Gordona gave us wonderful, attentive service and made us feel very welcome. Definitely need more staff on shift though; as a former waitress myself it?s a shame to see such big restaurant chains trying to save money by putting more work and stress on their committed staff. Thank you Gordona!
October 2023 by David Bufton
Waiter was great, helped me with the app to save lots of money, great service and fab food, I always try and find one when working away from home. Many thanks Hemel Hempstead Pizza Express???Dietary restrictions: I?m gluten free and they always help.
October 2023 by Krzysztof Kaj
Sunday lunch with family. Good food . Lovely service. Good vibe.Thank
October 2023 by Karen Jordan
Totally Empty Restaurant2 Staff Sitting Down1 Overcooked Pizza Due To Waitress On Her Phone£32 For What?
October 2023 by Scruff Sealea
Went on a quiet evening, nice food and a good
October 2023 by lucinda lee
Gave me the wrong bill so I overpaid also took my friends cash without ringing it through. Then had the manager and waitress standing over me being aggressive because of their mistake! Was a regular but will never go back.
September 2023 by Dave Evans
I arrived just as they were closing. Was offered takeaway option and advised on crust. Very nice, accommodating service.
September 2023 by Mazzy
I never write reviews but felt on this occasion I needed to! We arrived this evening for pre booked table for two and were greeted after a few moments wait by Cal as he was dealing with a delivery order. He politely informed us while showing us to our table that he was on his own dealing with the floor and deliveries as they had short staffing issues so to be aware we may have to wait for his attention throughout our visit. He came back within a few moments to take drinks orders and we happened to be ready to order our food then too so therefore experienced no waiting time!Within a very short time the restaurant filled up to I would say 70% capacity and he dealt with everyone effeciently and politely, while also seeing to the various deliveryman that came in for orders. I then noticed he had some help and later on learned someone had been called in to help out, which I am sure was a relief to him.When we came to order dessert my friend ordered the lemoncello roulade and I wanted an expresso martini. Unfortunately there was no ice in the bar so Cal didn't recommend having one . When I asked if he could make an affogatto instead he promptly said he could make me one although it wasn't on the menu! To me this was above and beyond anything I expected and my affogatto with a shot of Tia Maria was much better than my previously desired expresso martini and think you should add it to the menu!Thank you for making our visit so enjoyable Cal....you are a star!Many thanks,Marian
August 2023 by SuperMazrob
I never write reviews but felt on this occasion I needed to! We arrived this evening for pre booked table for two and were greeted after a few moments wait by Cal as he was dealing with a delivery order. He politely informed us while showing us to our table that he was on his own dealing with the floor and deliveries as they had short staffing issues so to be aware we may have to wait for his attention throughout our visit. He came back within a few moments to take drinks orders and we happened to be ready to order our food then too so therefore experienced no waiting time!Within a very short time the restaurant filled up to I would say 70% capacity and he dealt with everyone effeciently and politely, while also seeing to the various deliveryman that came in for orders. I then noticed he had some help and later on learned someone had been called in to help out, which I am sure was a relief to him.When we came to order dessert my friend ordered the lemoncello roulade and I wanted an expresso martini. Unfortunately there was no ice in the bar so Cal didn't recommend having one . When I asked if he could make an affogatto instead he promptly said he could make me one although it wasn't on the menu! To me this was above and beyond anything I expected and my affogatto with a shot of Tia Maria was much better than my previously desired expresso martini and think you should add it to the menu!Thank you for making our visit so enjoyable Cal....you are a star!Many thanks,Marian
August 2023 by nicky kaleniuk
We visited yesterday in a group of 5 with ages ranging from 18-90 years old! We were met by a really lovely young lady, Florence, who could not do enough to make us feel welcome. Our orders were taken by another friendly lady, and then our food was delivered promptly and efficiently. We had 3 different thin and crispy pizzas, and two pizzas with the middles cut out with salad (sorry can?t remember the name!) and all 5 were hot, and delicious!The atmosphere was relaxed and friendly - we were early evening so was quiet when we arrived, but got busier as we ate.Absolutely can not fault the food, atmosphere and service - with special thanks to Florence, who made sure we were all ok for the duration of our meal.Definitely be back soon!
August 2023 by R
Within a couple of minutes of all nine of us descending on this restaurant unannounced, they altered tables and seating to accommodate all.We were served by a professional, warm, patient, and exceptionally efficient lady, who ensured all needs were catered for. Nothing was too much bother, including switching off the air-con as some of us were cold, (twice as it switched on again). We were all super impressed by her service.Everyone loved their food, which somehow they delivered hot, on time, and together - and the orders were varied!Four stars for the garlic prawns pizza, which were literally like rubber, without so much of a nod to garlic - did they forget that I wonder?Regardless, based on such fabulous service, and willingness to accommodate a large group with zero notice, and the fact all other courses were consumed with gusto, we will absolutely be back!Many thanks
August 2023 by Rachael McLoughlin
(Sorry for the delay!)I visited at the end of June with a large group and the staff were fantastic throughout. They had everything ready for us and the food was served promptly - the group loved it! Can't thank the team enough - Florence, Marissa, Prisca, Leya and Gordana - and wouldn't hesitate to come back in future. Thanks again!
July 2023 by Robin Wilding
Within a couple of minutes of all nine of us descending on this restaurant unannounced, they altered tables and seating to accommodate all.We were served by a professional, warm, patient, and exceptionally efficient lady, who ensured all needs were catered for. Nothing was too much bother, including switching off the air-con as some of us were cold, (twice as it switched on again). We were all super impressed by her service.Everyone loved their food, which somehow they delivered hot, on time, and together - and the orders were varied!Four stars for the garlic prawns pizza, which were literally like rubber, without so much of a nod to garlic - did they forget that I wonder?Regardless, based on such fabulous service, and willingness to accommodate a large group with zero notice, and the fact all other courses were consumed with gusto, we will absolutely be back!Many thanks
July 2023 by Mayur Sangani
Really friendly staff and very polite. Their recommendation of Mango ice cream was unbelievable and we would be returning next week just for the dessert ?Parking: You can park just across the restaurant. Behind the flower garden and it's cheap and walk back to the car is much more pleasant than multi story carpark on the other side.
July 2023 by Ross Crawley
Leya was brilliant and helpful nothing was too much troubleWe had a large party and she was very happy to recommend meals that were available to people with allergiesThanks leya
