February 2024 by David Bond
Always a smile. Always helpful. Always a pleasure.
June 2023 by Sanu Sri
Friendly staff
April 2023 by Sharney K
Unbelievably rude customer service, particularly the lady. They made me wait for 5 minutes holding two parcels so 3 members of staff could have a chat amongst themselves. I then asked to be served as I?m in a rush and have meetings and was greeted with a response of ?that?s not my problem, that?s your problem?. I gasped with shock as I?ve never experienced customer service this poor and even told them how shocking her response was, the lady got more aggressive with her responses and went on to say ?have you not been to a post office before, you are not allowed to return here? - all of this just because I asked to be served after waiting patiently at an empty counter. Very strange!
July 2021 by Karel Krijgsman
Been there dozens of time, mainly indeed for postal stuff. Very friendly lady helping there. Staff in the shop is friendly too, quality of the products is good too.
July 2021 by Milchman
The young lady at the post office counter always offers a quick & friendly service...
July 2021 by ella :]
(Translated by Google) great(Original)Greaaat
September 2020 by Danny Green
Real mixed bag of experiences, the older man who seems to run the place is rude, unhelpful and arrogant, however the younger lady that works there is always very nice and helpful and smiley.
September 2020 by Mish Mish
The owner is a nice friendly person, staff are also nice..
September 2019 by Kym Clinton
Post office very unhelpful wanted to pay a BT cheque all relevant paperwork said they do not take this method of payment,as the are a sub post office I take it that meant sub standard this is not first time they've refused to take a method of payment,always have to wait to be served as usually one staff member doing both shop and post office much much better when post office was in horsecroft road both lady and gentleman never refused to take a method of payment give us a post office that wants to serve customers and be helpful we can't always get into town will certainly take my custom else where
June 2018 by Ian Rance
Really good shop and post office that has never let me down over probably 200 visits. Staff can be a bit rushed at busy times but they do a great job and I get my milk and groceries there as I pass. Chilled wines are perfect for summer evenings.
May 2018 by christina rogers
Appalling customer service at the post off8ce counter in the shop. Told me 1st class was the same price as registered at £6.online says different on both counts and when I asked if they were sure I was told to phone the post office direct and go visit another post office. Appalling way to treat anyone. Still in shock at the aggressive manner if the gent
April 2018 by Charlotte Albone
Unfriendly and unhelpful. Advertised as open until 11pm. Randomly closed by 7pm. Person behind the till hardly offered an apology, was very rude and asked for the next person while I was still speaking. Despite the fact I'd carried heavy parcels over a mile to post.
March 2018 by Aquachill Water Coolers Ltd
Friendly and convenient local paper shop with food, drink and a post office counter too. Good for the Boxmoor village community and surrounding area.
