January 2024 by Zanobia Al kaadi
My package has been there for more than 10 days, please send me my package.
January 2024 by Huw Jones
Horrible attitude from the manager on crutches, no wonder the staff are everywhere, security is not good around the door by the unused smoking shelter.someone needs managing out and a continuous improvement manager needs to be appointed to address issues.There have been issues recently with Mail not delivered on time or undelivered you can clearly see why when looking at sites like this.And clear your smelly fag ends up the public need to walk through them ( dirty filthy )
January 2024 by Michal Lesnowolski
Easy collection and great service. Keeping 4 stars as it's not easy to get in/out during shift changes due to narrow roads. It's easy to get stuck for 20min trying to get out.
January 2024 by Jani Kozma
Helpful staff. I had to unload it myself. Everything was fine.
December 2023 by Andrew Lawson
So many haters. Its not easy to control the millions of letters and parcels every single day. Funny, im in inverness and got parcel at the hemel hempstsead depo earlier and will be with me tomorrow. I ordered from a certain London Store, not massively known place either@9am Tuesday, and thats a 48hr package also. Never had an issue with any delivery from down the road, its the local back log which needs sorted. They DO need more workers and a DO need a new depot somewhere else.
December 2023 by Artur Drobny
Delay packages and do not provide any information.
November 2023 by Kenneth Carter
Very poor opening hours and limited parking
September 2023 by dominik kurzeja
Expect 2-3days delay on any deliveries handled there, or sent to wrong place.
September 2023 by Helen Say
Keep changing their opening hours despite what the website says then staff are rude to you when you turn up
August 2023 by Anna C
The place where parcels go to die. For the 3rd time, a tracked 24 parcel has been stuck here for several days, with no updates and no means of getting an estimated delivery date. I have no idea why this particular depot loses parcels without trace, but it?s infuriating.
August 2023 by Paul H
I actually can?t believe companies still persist in using Royal Mail? anything arrives at this hub and the chances of you receiving the item dramatically reduces.They have lost and damaged items every time.Currently waiting on a birthday present which should have been delivered days ago with zero updates.Absolute joke of a place.
August 2023 by Steve Rogers
A delivery for me, sent by Royal Mail 24, seems to be ?stuck? at this MC.Can?t get through to anyone to chase. Raising a complaint goes into a dark hole.Having the App and reviewing updates is just a windup, as it doesn?t change.Given other feedback, Royal Mail and this MC don?t care about the customer.
July 2023 by Diane Hills
Only open 8am to 10am then 4pm to 6pm its gets worse poor service & deliveries don't even go to the right address
June 2023 by Pushpak Sen
So big and so much activity. The same place acts as a Hub, a Delivery Office and a CSP at the same time.
April 2023 by John Hallsworth
They received my parcel (going to the passport office) on 23rd March. It still hasn't been delivered (now 8th April). It contains important docs (passports). It only has half a mile left to go. It has travelled 12000km from Australia.
