December 2023 by Amelia Stephen
One of the best dinning experience I?ve had in a while. Took the kids out for a bite and me and the husband got a drink. All in all good timeKid-friendliness: Kids were crazy for the dough balls.
December 2023 by Dan TM
I?m sure this place is much better on a quiet night. But it was chaotic, tables way too close together and traffic was not organised around the tables. The server Luke was rude and ignored us for ages and generally didn?t seem to know what he was doing. In contrast, the tall girl with the black pony tail was very sweet and got shouted at by the manager a lot which I didn?t think was fair. Food was good though (when it finally arrived), it was the drinks that took a fortnight to arrive.
December 2023 by Jade Cornelius (Miss. Cornelius)
We just ordered a delivery takeaway to our home and it was utterly delicious. We ordered the Christmas bundle on Uber eats: Dough Balls and ROMANA Garlic Prawn pizza. Presented very well and the pizza was excellent ?. 10/10. Thank you. ?
December 2023 by Roger Stone
Great tasty pizzas.Brilliant helpful & friendly staff.Get the app to get discounts Monday to Thursday.
December 2023 by rebekah hemmings
I was served by a kat on a little date night with my partner all staff were welcoming and friendly the food was prompt and delicious.Dietary restrictions: The vegan menu ins great, would love to see a naughty dessert option available though.
December 2023 by David Oliver
Dined last Saturday evening in Hertford prior to a show. Ordered Lasagne and when served it was freezing cold at the bottom. The waitress asked me to choose another Main from the menu and said it would be on the house. Absolutely the right thing to do, not her fault I know but the chef should take responsibility and not send out food that hasn't defrosted. Whilst dining, the tables either side both had cutlery, food, serviettes and pens on the floor. Both were left in a mess for at least an hour without attention or notice from approx 5 staff members walking by 2 or 3 times. To cap it all, the manageress seated 2 families at each table, still leaving the mess on the floor. The restaurant was utter chaos the whole time we were there and the management and staff appeared not to be in control or attempting to put things in order. The worst Pizza Express I've visited and the worst experience I've had in any restaurant. Serious training issues to address if to deliver an acceptable standard of customer service.
November 2023 by Narcis Vraciu
Lovely atmosphere for our dinner, we really enjoyed the food and Daniel was amazing ? ??
November 2023 by Jack Morris
Great service start to finish. The server (Rebecca) was
November 2023 by Miles Hawley
Just ordered on Uber eats, the saddest looking pizza I?ve ever seen. Arrived cold and undercooked. Not sure if you can tell from the photo but it was just raw dough in the middle. Maybe just an off day but disappointing!
November 2023 by Shane bowden
The problem is our kids love pizza, the challenge with this restaurant is the wait times. It?s so hit and miss, tonight we waited 40 mins for any food (starters, mains, kids meals) and then it all came at once. I became impatient as an adult, the kids were beyond their limits. There?s just no excuse you can?t get a plate of kids dough balls out any earlier than 40 mins. Thoroughly cheesed off by this point we found not 1 but 2 hairs in the kids ice cream. Annoyingly ruined what should have been a lovely family meal.
October 2023 by Bradley Childs
Rude man behind the counter in a cycling hat and moody waitress!! Me my wife and my daughter wanted to eat here for lunch. Were was hardly any customers in there at the time. We waited to be seated but after a few mins noone came so we sat outside the man in the cycling hat then said rudly to my pregnant wife why are you outside there is no service outside. I wouldn't have minded being told this but the almost aggressive tone was unacceptable. I guess walking 10ft out the door was just too much for these pair of rude people. I will never set foot in this establishment again
August 2023 by Brooke Pegg
Chloe and Chris were very accommodating and managed to get us our food even when they were closed, amazing service!
August 2023 by Robert (Robadee)
About what you expect with Pizza Express: decent food, friendly staff. No exceptions here, although it can get noisy if lots of families with young kids are visiting. Also, my chair was on a weird floorboard, so whenever someone walked by I had a weird thump below me. All nice, besides that!
July 2023 by Robert Wheatley
About what you expect with Pizza Express: decent food, friendly staff. No exceptions here, although it can get noisy if lots of families with young kids are visiting. Also, my chair was on a weird floorboard, so whenever someone walked by I had a weird thump below me. All nice, besides that!
July 2023 by john miles
As with most restaurants they are more concerned in making money than worrying about their paying clientele
