February 2024 by Lynne Morris
Lovely staff, I had a really thorough eye test and was very happy with the service I received
February 2024 by Karen Stockwell
I had a problem with my eye and I went to Specsavers Hoddesdon. From entering, the staff were amazing. Every step was explained to me. I felt that the staff did everything they could to reassure me. They were all very polite and so helpful
February 2024 by Jodie Dent
More staff in there than anything else yet couldn?t manage to see my 5 year old on time after 15 mins I gave up. constantly lied 2 being told 2 mins so I left
February 2024 by Elizabeth Brown
I received a warm welcome and I had only a very short time to wait before my vision test. I also had an eye scan (as an extra) and I was told what the scan revealed and was shown the photo of the scan with an explanation. I was delighted, as usual, with my Specsavers, Hoddesdon annual check-up.
December 2023 by Adele Downes
Specsavers Hoddesdon very professional and with helpful friendly staff
December 2023 by Sonay Suavi
Great staff, super helpful.Was reminded efficiently about a follow up to check a potential problem in my eyes.Very thorough and reassuring check up. Optician answered all my questions and took lots of time.Bought my glasses here also 3 months ago, great service once more, have had lots of compliments- thanks ?
December 2023 by Trevor Ballard
shocking service booked appointment ended up leaving due to such long waiting times 50 mins plus before you could be seen I wasn't the only 1 what's the point of have calls texts etc confirming your appointment, when they over book and can't keep to it themselves manager did call me at my request 2 days later apologising but no real answer I will not be be using specsavers again customer service counts not just sales customer since 2017 not anymore
December 2023 by Darril Edwards
2nd eye test there, highly experienced, clean and tidy. Ordered 2 pairs of glasses. Very happy with the service
November 2023 by Jo Cuffaro
Lily was so helpful and kind today . I really appreciated her advice
October 2023 by barry Waterson
Twice fitted the distance lenses instead of near prescription lenses - once is bad enough but twice is embarrassing- I get if was a shoe shop who sold glasses but this is an opticians ? never checked after to see if they fitted correctly and gave me what looked like a child's luminous yellow case as it was all they had - shocking service tbh
October 2023 by Michael Carn
I find Specsavers in Hoddesden very helpful (they repair my specs where the lens has fallen out straight away and they gave me a very complete eye test.
October 2023 by dora christodoulou
Friendly & respectful staff. Polite and willing to help. Efficient service
September 2023 by Mark Baker
Had an eye exam there last Saturday, I must say that the whole experience was top notch, the young lady who did my examination was excellent real professional. Thank you ??
September 2023 by Elizabeth Ambrose
I was due to collect my glasses today and rang to make sure they were in. All I got was a very out of date message telling me to leave my number and they would get back to me. They appear never to answer the phone, the automated message clicks in and they call that customer service. I wasted a car journey through traffic queues and paid a parking fee - I am pretty angry.
August 2023 by dino bragoli
I went to Specsavers in Hoddesdon on Sunday with my wife's reading glasses because they had come apart, and because she had bought them there I took them in for repair. I expected to leave the glasses for a few days but the young lady asked me that if I didn't mind waiting 30 minutes they would repair them while I wait. I was most surprised and impressed with this, I recently had bought my own glasses there and the impression it gave me is that I would go back to the store in future. Thank youSpecsavers!