February 2024 by Nicki Appleby
The staff were helpful and friendly and the man who helped me pick my glasses was marvelous.
February 2024 by Emma Allsobrook
Everyone was very polite helped me to find the right par off glasses that fit well and suit me well. Thank you ??
February 2024 by RANDHIR BACHRA
Great service, professional staff
January 2024 by Richard Hargrave
I went in for my bi-annual eye test.The machine that photographs the back of the eye seemed to have a fault when saving, but they were able to tell my eyes are OK
December 2023 by Sue Reed
Both the optician and the lady helping me select my new glasses were so knowledgeable and kind. Fantastic customer service all around.
October 2023 by I W
I fond the best clinic in Letchworth ,thanks for your support and advices !
August 2023 by Sophie M
Incompetent and unreliable.I had ordered contacts, and then subsequently was sent a letter to say that they were delayed, receiving this letter on the day that they were due to arrive. When I phoned and asked when they would be available, I was told that I would get a call to say when. They day of, we've heard nothing. This is the second time there has been a mix up with the contacts, and couldn't come at a worse time as we're going away on holiday tomorrow.
July 2023 by Arun Kumar
Worst store in whole UK, don?t trust 5 star reviews. They are FAKE FAKE FAKE Reviews. Cheap tricks. I wasted my 207 ponds. Worst store. Never trust reviews.
July 2023 by Joan Yates
My Husband and I visited this branch for our eye tests this week.It was the usual relaxed, friendly and professional service fron the team.Fatima and Heath deserve special mention for going the extra mile for us.We have been attending Boots for years now and feel we are in safe hands.
December 2021 by Luke Gibbons
Greedy, selfish and arrogant staff. Only interested in your money! Glasses broke within a few days, they refused to refund (breaking the law). Head office eventually forced them to. Lots of aggro. I wouldn't touch them with a barge pole.
August 2021 by Wendy W
After having significant problems with a prescription from a nearby popular opticians I was astounded at the excellent service I received at Boots Letchworth opticians. After having used the well known opticians in Letchworth for nearly a decade I am completely converted to Boots. Absolute professional service from beginning to end, including both junior and senior members of staff, an extremely dedicated optician who really took the time to get my prescription right. I genuinely didn't know what I had been missing all these years! Thank you all for your help and time, well done to a super team.
December 2020 by SamS-1048
Glasses prescription wrong twice, blamed and forced to pay for righting the issues. Glasses overpriced and service appalling.
September 2020 by B M Teressa Stokes
Great service every step of the way! Thorough eye exam and fantastic optician who really knows his stuff! Decent selection of frames for all price ranges. Glad I picked boots
September 2020 by Manohar Kosaraju
Best Opticians Ever ???... Frames are ????
September 2019 by Ryan Cowie
Superb service - I felt well looked after and the staff took time to explain everything to me and even show me some of the images to explain the health of both my eyes. This was my first eye test in decades and they took good care of me