February 2024 by Linda Firm
The assistant wanted me to wear a mask although I was clearly having trouble breathing. Not even in lockdown were people expected to wear a mask if they had breathing difficulties. I explained that my cough was not contagious as it was caused by cancer but she insisted that the mask was for my benefit. She clearly needs more customer training. Either that or she was being racist due to my Polish name. She then said I was shouting at her, when I could barely speak. We have been left with only one pharmacy in London Colney, we are in desperate need of another.
February 2024 by Craig Theobald
This has to be the worst pharmacy in the uk never got stock never open they might as well sell the shop to another chain that is able to provide a service to the locals what is a shame as it is the only local pharmacy serving london colney
February 2024 by Lisa Banfather
Wish I could leave zero stars. Rude, abrupt, unfriendly and incompent staff. Have come home and signed up to Lloyd's delivery so thankfully won't be needing their services again.
February 2024 by Jo Shelley
DO NOT USE THIS PHARMACY, rude,aggressive, incompetent and unprofessional.
December 2023 by Dan Horsfall
Staff are rude and unhelpful. A complete waste of time, trying to access NHS services which they are paid to provide.
December 2023 by bee pee
lacking in basic otc medication, was told codeine linctus is out of stock but the chemist down the road had an abundance. even after explaining my GP recommend this and as it?s available OTC it?s far cheaper than paying for a prescription?
December 2023 by Alex
Awful customer service. So unreliable and quite rude, despite being extremely understanding on many occasions.
December 2023 by James Cousins
Very friendly staff and very helpful as all ways I've never had a problem
November 2023 by catalin ionut
Horrible staff always rude and make you fell bad
November 2023 by Antonia Russo
Absolutely appalling customer service. All staff are so rude and unhelpful. They never seem to have anything and always refusing to accommodate when there is an urgency. Useless pharmacy, not sure why it?s still here.
October 2023 by PIYARA BEGUM
very rude staff Especially the short lady in the back with ? on she has so much Attitude.NEED TO CHANGE WHERE I GET MY Prescriptions from.ASAP Vulnerable people and elderly people stay away. Get it delivered as they do not care and they will treat you really bad. I've seen it happen in front of me.
October 2023 by Agnes Varga
The worst pharmacy ever I?ve been! Unhelpful staff, very bad service! Not recommended at all!!!!!
July 2023 by heloise ganesh
Appaling customer service. Can't even say hello or goodbye . There are always 5 staff working in the back but only one person service so it is not unusual to wait 30m. They are condesceding , rude and incompetent . I was once referred to them by 111 and they hang up at me saying that they were very busy and that I should call back in 3h when I was in severe back pain with a trapped nerve . Didn't even bother to ask what was wrong with me . Worse pharmacy I have ever seen ! Avoid at all costs.
June 2023 by Sofia Shakir
Absolutely disgusting service. Every time you go in they treat you rudely and as if you are putting them at a major inconvenienceToday once again the lady at the counter was condescending and I was asked to move to one side to wait for no specific time while she served others. When I queried why is she talking in that tone and what am I waiting for (as it wasn?t clear) the pharmacist came down and told me my prescription will be returned to the doctors surgery and they won?t process.The medication is imperative to be taken on time, he had all the time to come down and defend his inexcusable colleague but no time to actually process the prescriptionPathetic.Everything you hear and read about this pharmacy is true. Avoid going if you can, especially if you are vulnerable and in need.
April 2023 by Sanjay Patel
The short English lady at this pharmacy is constantly rude? been going here for the last 5 years and I?m always nothing but polite! Today was the last straw - being told my medication no longer exists and go back to the GP to get it sorted rather than explaining nicely she was extremely rude and unhelpful towards the matter! GP surgery have had nothing but complaints about them too!! Time to find a decent chemist who are respectful
