March 2024 by Lynn Felton
We moved to this practice just over a year ago.We have been able to book appointments when needed.The Doctors and Nurses we have met have all been fantastic, especially with the care of our Mother.The Receptionists can be a little gruff, but in the usual 'Gatekeeper' way.All in all we are very happy that we changed.
January 2024 by John Chance
Impossible to get through on the phoneI mean ImpossibleI keep on being told iam number 1 in the queOver 90 minutes nowThan God iam leaving themthank god iam moving out of the area
December 2023 by Natasha Courtney
Really good surgery. Great staff!
December 2023 by Lucy Parsons
Absolutely terrible service I called for my 2 year old son the lady I spoke to Emma refused to give my son an appointment , really aggressive attitude and not helpful or friendly the worse surgery I've been registered at .
October 2023 by Maria Ilia
they don't care about people's health, I have thyroid and need to get it checked and it's hard to find a doctor and appointments
April 2023 by Andrew Kitipos
The worst GP I?ve ever been to and I?ve had 3 in my lifetime, they?re rude on the phone and pretty much all of them have bad custom service and lie about what they say saying you called yesterday in the afternoon and that they remember my voice but it was a completely different person on the phone this time, when calling up trying to get appointment they say to call back at 8am tomorrow, this happened 9 days in a row, makes you not wanting to call as you know what the outcome will be, I had to beg to see a doctor which took over two weeks, and I had a serious rash all over my body and could not work for them two weeks being unpaid. This made me feel stress/depressed and unhappy with life which makes you more ill , trust me you probably still won?t get seen after begging which should not be the case. I just ended up going to the hospital every time I was ill which also should not be the case .Please guys do not go to this GP just go to another one like me I eventually ended up switching to parkview medical centre. The reviews on here are an average of two stars for a reason.
January 2023 by Radioman Flyer
Difficult to book appointments.Unfortunately they do not allow this online, so this results in a telephone race and all lines become full each day within seconds.However their care is excellent when you do manage to be seen.
December 2022 by Jamal les
friendly staff very helpful
December 2022 by Annette Higgs
I saw Elaine Goddard for my medical review and was extremely impressed by her professionalism. I was seen on time and she explained the process which involved taking my blood pressure and a blood test which was painless! She called me with the results 5 days later. Excellent service. Thank you Elaine!
November 2022 by Rokaya Mahmoud
The worst GP ever ,recipion very rude never you get appointment, always busyReally not recommend this GP to anyone ? ??????
November 2022 by Caroline Buffard
Been calling in for 3 days and can?t get the through for an appointment, joke!
November 2022 by Sam Gasson
Got through in 3 minutes (called 3pm).
November 2022 by Tashan Yilmaz
Very Poor customer service
November 2022 by Karen Guest
Oh my goodness, an hour ago (12:10pm) I was in the queue at number 2 and 15 minutes on I was number 1 in the queue - it is 13:10pm and I am still number 1 in the queue - what on earth is going on. How can a busy person ever get an appointment, when they are able to set aside some time because they know it is going to be a long wait anyway - dreadful
November 2022 by Vipin Kumar
Impossible to get an appointment. Have been trying since last three days. Today called at 7:59AM for 47 times but didn't get through. Gave up at 8:22AM and called again at 9:58AM and got connected after 26 mins of waiting to hear that all the appointments for the day were already gone. So pathetic! It's everyday's story, either you will not get through the line or you will be connected to hear, "sorry no appointment left for the day. Please call tomorrow at 8AM"
