July 2023 by Shan Anon
Went today after a stressful drive, Callum and Tim were amazingly pleasant, customer service and recommendations were superb. Thank you for cheering me up and making my iced latte special. See you again soon.
March 2023 by Marlon Medway (Bikestrobe)
Good fuel station, always helpful, great M&S food too!!
March 2023 by T Fitz
Very helpful staff wife was in need of assistance with tyre pressure and kids in vehicle staff was very helpful and polite ??
January 2023 by Josh
Had some trouble with the tyre pump. One of the staff members helped me out immensely. Nice guy, didn't catch his name unfortunately
November 2022 by Local Vampire
BP are STEALING your money at the pumps!! Next time you use the petrol pumps at a BP station, pay attention to when the fuel actually starts coming out of the pump compared to when the money starts going up. I've been to a few BP stations recently as has my partner. We have both realized that the pump starts charging you way before the fuel starts to come out of the nozzle!! I have found that the pump is up to at least 50p before your car actually gets any petrol. My partner used the BP in Potters Bar recently to get fuel for his motorcycle. The way his bike's petrol tank is set up he can visibly see the fuel going in. The pump he used showed 11p had rung up before any fuel actually came out, so he decided to mention it to the staff, assuming that the pump just needed recalibrating or something. He politely told the girl behind the counter about the issue. A male member of staff butted into the conversation and rudely told my partner that if he didn't like it, go away and use somewhere else!! We could understand his reaction if my partner had gone in shouting and complaining, but he hadn't! He just mentioned it casually as he paid for his fuel. The staff member was very rude, unfriendly and totally dismissed the issue. Think about it people. If 10 to 50 pence is taken from every customer every day before any fuel is given, that adds up to a LOT of money BP are taking and giving nothing back! It is not just the Potters Bar branch that this is happening at either. BP in Barnet AND in Borehamwood also has this issue as I discovered recently when refuelling my car. From now on I will not be using a BP station unless I absolutely have to, and I advise you to check the pumps from now on too if you have to use them, as IT IS THEFT.
October 2022 by Hellen Bee
I went to the cashier and told him that i want to pay SEPARATELY my items, the Diesel had to be paid with my company diesel cardThe cashier didnt care at all, charge me for Diesel on my account and they refused to cancel my transaction; being their error not mine.Now i have issues at work for their ignorance and lazinessThanks BP Potters Bar staff for wasting my work time making my day a nuissance
May 2022 by Honest Reviews
Very rude staff.There is no water on the air&water dispenser.Even though you get charged and it doesn't work they don't provide refund.AVOID AVOID AVOID... WASTE OF MONEY
April 2022 by carnegie
"24/7"
November 2021 by Gerry Griffey
M&S foods, worth the stop
June 2021 by mark greenhalgh
I've worked in patient transport for over 10 years. Working for and underpartnership in royal free hospitals nhs. Done my bit through corvid. Exposed my young family to high risks. Today a jumped up member of staff didn't give me a pound coffee because he looked at my ambulance and it didn't have blue lights on it. I've got ambulance written on my shirt with nhs. A nhs badge. Full greens. This sicko says it because we are not emergency. He may be pushing m&s or coffee bean policy but he didn't have be a narcissistic. It's an emergency when your gran or grandad needs to get at home at 14hrs to see nurses and physio. Also as Ambulance drivers we are obligated to stop for public incidents to stabilise them until a paramedic gets there. Never mind the untold times we've been at a crash and fire scene 30 minutes before anyone else. The definition of an ambulance is this. Quote "A vehicle equipped for taking sick or injured people to and from hospital"To and from. That's what we do you insulant nasty man. Hope you get in my AMBULANCE one day. Its so disgusting and discriminating.
June 2021 by George Apayslip
Very rude staff.There is no water on the air&water dispenser.Even though you get charged and it doesn't work they don't provide refund.AVOID AVOID AVOID... WASTE OF MONEY
March 2021 by Konrad Rybitwa
Person behind the tile, he said, today they not seling any food and drinks after 10pm...
March 2021 by attullah ahmed
Pump handle was oily and no gloves available
March 2021 by Frixed
Just what you'd expect from bp