February 2024 by Simple Life
There is one Staff there very rude..very and then she is like a receptionist?
January 2024 by Bianca Stokhorst
Great service, the lady was very helpful and the queue is not long at all. Really impressed!
January 2024 by Prisni sivarooban
Excellent service from sanoja. Always serves her customers with a huge smile and utmost care.Will definitely be returning to this branch in the future.
January 2024 by SamSoStrange
Came in today to do a few last minute bits, a lady called Kelly helped me so much and was really patient with me , wanted to say thankyou
January 2024 by Hayley Faulkner
Kelly was very helpful x
December 2023 by Enhanced UK
What a rude & horrible women (the large big women) Her attitude is the worst I've seen and looking at these reviews it's obviously not just me. She needs the sack
July 2023 by Dino Costis
The moto for this post office should be "we serve arrogance with a smile"...
June 2023 by Toni Kiely
If there was an option, I would have given no stars! The woman in the post office is so rude. I have witnessed this on many occasions. I went in on Saturday to get my sons digital passport renewed and was told they don't do passports renewals on a Saturday due to Maintenance works! (What about people that work Monday -Friday) I went in there this morning and they said I had the wrong Photo. So I said I would come back just after 5pm with my son (as he works) to get the digital photo taken there. My son and I arrived at 5pm, he had the photo taken (meanwhile I'm queuing up, which she can see) I get to the counter where the new worker was about to take my details and the lady takes the ipad out of her hands and says "no we can't do passports after 5pm" wait what!!?? So I said to her - I told you earlier that I would be coming back just after 5 and you never said to me this morning that you couldn't do it after 5pm! So I have now wasted another journey!? They work until 5.30pm - and they told me it would take 10 mins. It was 5.10pm.. Another 20 mins on there work clock.Absolutely shocking behaviour! How that lady sill has a job there is beyond me!!
June 2023 by D M
Rude and unhelpful lady at the counter. Wouldn't allow me to use the energy support voucher as it was under my flatmate's name who is away and would be away for months which would be after the expiry date of the voucher, despite me being able to prove that we are indeed flatmates and have the same address using a different utility bill under my name. I had come in before with my flatmate before she left when we redeemed the voucher for the previous month and had asked a different staff who mentioned it would be possible, but when I tried to do it this time it wasn't allowed. Her manner of speaking to her fellow colleague who was trying to clarify my issue was also very impudent.
January 2023 by Charlotte Afloare
Always a queue and staff unprofessional & rude to customers. No need for it. I now go elsewhere to avoid their misery
August 2022 by andrew achille
Very rude lady behind counter couldn?t remember PIN number ,spoke out pin declined so everybody could hear, I run a very successful business, I wouldn?t employ this woman to clean my toilets, Post Office you need to assess your staff, or send them on a customer service course. Very Very poor.
June 2022 by andriko yianni
Staff were not very helpful. I filled in a redirection form gave them my ID Driving licence and a copy of my bill of my old address on payed the redirection fee service and they lost my Form. Asked them for another form and they said that I would have to pay again.
June 2022 by Suri Kalyan
Staff always very rude. Several times have closed a till when it's my turn to be served.. because i have a brown face?Had a minor disagreement about sellotape where they would not give me a strip and rudly told me to buy it 3 times. Got sellotape from elsewhere went back to post the item and it mysteriously was never delivered. Raised a complaint to the post office. Never using them again. Theres an alternative opposite furzefuld leisure centre.
May 2022 by regina phalange
Incompetent staff. Overcharged me for a postal service I didn?t ask for, she then challenged me saying that?s what I requested. When I asked for them to reverse it she made me queue up again just to deny me a refund because I paid by card :)
May 2022 by A P
I'd rather walk and hand my letter to the recipient than post anything from here. Long queues with only one counter being open and the 'lady' behind the counter who resembles Olive from On The Buses needs to go on an anger management course.
