March 2024 by Caroline Bilney
Ella and Lydia run such a friendly efficient clean Costa wouldn?t go anywhere else x
March 2024 by lorna weldon
I visit here often with work (The Inclusion Project) We take adults with learning disabilities here to get hots drinks once a week. The staff are so patient and always serve with a smile ???Wheelchair accessibility: Not a step in sight, automatic doors ?
March 2024 by Joanne Kenny
Great customer service, great coffee and food. Clean tables and floor.
February 2024 by Norm
Friendly staff, good coffee.
February 2024 by Lesley Hammond
The crossiant was stale tea didn?t taste of
February 2024 by Jeff Rush
A relaxed feeling with great service with a smile, try to visit every Sunday.Parking: I go Sundays so no problemKid-friendliness: Plenty if children there when I visit, all enjoying themselves
December 2023 by H Matthew Howarth
Best service of any Costa I?ve been too - fantastic team.
November 2023 by emmacB2674G
Rude bully staff who shout at you and target certain groups Can?t make the drink correctly Bad customer service
November 2023 by Nicole P
If 0 stars was an option, I would pick it. Me and my friends came in to socialise. when we were sat there this week. An incredibly rude employee cane up to us and told us to leave and never come back because we were taking up tables for valuable customers. i felt like i was a child getting a telling off and i will never take my valuable business to costa from now on. i will go to caffe nero. very dissapointed as i have gone to costa fir years and none of my family will gi there from now on.
October 2023 by Judith Amanda
Staff is super nice, and the coffee is great.
September 2023 by Harry Saunders
Wifi doesn't work.Coffee was good
August 2023 by A Desai
Really poor customer service at Costa, Rickmansworth High StreetThis incident occurred in the Rickmansworth high street branch where one of their employees launched a verbal assault on a single mother and her friend who were both there with very young children.The police are currently pursuing a Public Order Offence.My friend visited the Rickmansworth branch with another friend and their young children. Once they found a space for all to sit together and out of the heavy rain, they went to order. She was met by total hostility, the barista started ranting to her saying that it was unacceptable that she had walked in with a ?Starbucks coffee? and he refused to serve her. The cup was actually filled with water as her baby had thrown her beaker on the floor. Also, they were queuing to order drinks and food for all of them from Costa.She explained that it made no economical sense to forgo the sale of three coffees and food for the sake of one small cup of water for her baby from a branded cup, which clearly made him angrier!The barista aggressively chased them to the end of the counter and in an effort to intimidate, continued to shout profanity within earshot of the whole shop and young children.Ironically after being chased out of Costa, they were all welcomed into the Starbucks branch and had a lovely lunch. In fact they confirmed they had no such policy where they would deny custom to anyone bringing in branded cups from elsewhere.Beware!
August 2023 by Heena D
Was verbally assaulted by one of the staff called ?Sami? who was aggressive and rude to me and my friend who were there with our children all because I dared to walk in with a Starbucks coffee? despite us queuing to order drinks and food from Costa. Sad pathetic little boy trying to play the big man. Complaint made.. let?s see what happens and if they actually listen to these recent comments.
August 2023 by Romeo Federico
The staff are so good and work so hard.Outside area too.
August 2023 by Russell Noble
Great Coffee which was all I