February 2024 by Patricia Scott
Excellent advice and great customer service AGAIN from Luke! He makes me feel like nothing is too much trouble. My lab pup Mya loves Luke!Many thanks
February 2024 by PettBros store
We attended puppy club for our two beagles Gus and Norman.It was a great experience for them to socialise with the other puppies and we were sad when it had to end .It was well run and the team were brilliant very approachable and friendly.Thanks to Luke the shop manager who was a pleasure to meet and a charming young man who has great qualities for his role.
January 2024 by Shanika Peppard
I regularly go to Pets Corner in Royston and all the staff are very helpful and kind I especially trust Emily her advice has gotten me through the first few weeks of having our first puppy!
January 2024 by Aaron Noone
Everyone there is very friendly and knowledgeable - I buy Yora dog food which isn?t stocked by other major stores and is the same price as online so good value
December 2023 by tracey cousens
I can't say enough good things about all the staff in the Royston store. So friendly and helpful. Luke and his team are always happy to advise and offer ideas for my needs.
December 2023 by Lisa Little
Love Pets Corner, Luke has always helped us since we started visiting and Emily was really helpful whilst choosing my items yesterday.and explaining return policy.
July 2023 by Elizabeth
I Popped into local pets corner earlier this week to buy supplies for my working cocker spaniel. Lukes customer service was outstanding. He is very knowledgeable of the products and was extremely polite and friendly. He quickly made friends with my dog who is usually quite nervous of strangers. Luke is a great asset to pets corner Royston and I will definitely be returning. Thank you for a great shopping experience.
July 2023 by Jo High
Tabs at Royston pets corner was very helpful and knowledgeable. I came in to get a new dog harness, which she gave good advice on and also healthy treats for my dogs. Will come again
June 2023 by Beverley Williams
Excellent customer service! Staff are not only polite but also very well trained and therefore knowledgable about all products, the variety of pet foods in particular which is vital! Poppy served me on this occasion - what a true credit to the company!
May 2023 by Christopher Brankin
We have a dog for a long weekend so I had no clue about toys, chews and treats. Luke is a gem. He knows dogs inside out and could recommend things for the Westie based of his own experiences! Which type of treat and how best to use it (tips with having spare Hide to swap out when wet). Good knowledge of why it is best not to give a dog a standard tennis ball and which other toys are durable. Will definitely be going back the next time we dog sit.
May 2023 by Kaya MacBean
Staff are really lovely and knowledgeable. Product's are all off a great quality . My dogs favourite pet shop .
April 2023 by Robbo Hume
Fantastic help, went in for a new collar had great help from Luke. Very knowledgeable, and great with our dog. Highly recommended. And thank you Luke.
April 2023 by Sue Head
What a lovely surprise in your Royston store to have Luke serve us. He new his product, he was so helpful and deserve a very well done.Sue and Gordon
April 2023 by Carol Roberts
You are always guaranteed a warm and friendly welcome from Luke and his team members at the Royston branch of Pets Corner. Staff always have time to discuss and advise and seem very knowledgeable on products available for your pets.Our dog Lilo just loves visiting as she is made a fuss of and always enjoys her treat.
April 2023 by Beth Geast
Brought my new rescue 6mo puppy (Fabio) in on 11th March to get him a coat for the colder weather now he?s ready to start going on a few walks (he?d only been with us 2 weeks by then). This was his first trip out ever to somewhere like this, and the staff in store did everything they could to make this a positive experience for him. Becca checked if he had any allergies before asking if he would take a treat. He was very nervous at the start and reluctant to take, but Becca didn?t push him and left it on the floor for him to take when he was ready. We spent some time calmly talking, the staff gave Fabio space and allowed him to take in his surroundings, and by the end of the visit his tail was high and wagging and he even initiated a friendly sniff with another puppy in the store which was lovely to see as he?s still so anxious of others at the moment. Becca helped us estimate his size for a coat, we didn?t try it on whilst there as he was already a little overwhelmed. We tried it on when home and unfortunately was too big, so went straight back to exchange. Fabio strutted in this time knowing where he was going and took himself for a good sniff around. He was much happier and allowed us to try on the coats this time so were able to be sure it was the right size. We were able to exchange it with no fuss. Another staff member (I think his name was Luke but I might have remembered wrong!) also gave us some good tips and advice as to how to use some of the other products we were looking at whilst there and was very helpful. Overall a very positive experience, and I?m grateful for the staff (and owners of the other gorgeous puppy we met in there) who helped to give Fabio this positive experience to ease his anxiety for future trips. We will see you again soon :)
