December 2023 by Alison Meek
Shocking service.I booked a collection for Friday 8th December - I waited in all morning but no one came to collect the parcel, despite my postie park his van across the road from me and deliver to a neighbour. He then just drove off.I re-booked the collection for Saturday 9th December - again I waited in all morning but no one came to collect the parcel.I have re-booked the collection for today Monday 11th December - I am still waiting for someone to collect the parcel. I do no hold out much hope,Why advertise a service that you cannot be bothered to honour??
December 2023 by christine deadman
Sent birthday card to Granddaughter on 14th November by first class and it has not been received. Today is 20th November. Absolutely disgusting service.
May 2023 by Brad Mathers
Shut mid week, don't understand why?? Useless royal mail as always.
April 2023 by N GD
I really don't understand how the delivery workers cannot post items to the correct addresses. I am sick and tired of having to chase items which are showing as delivered but have not been received. Either they manage to post items to an entirely different number or to Princes Mews instead of Princes Court. I appreciate their job is quite dull however, it is a job worth doing right so either do it well, or give it to someone who is willing to work diligently. The number of times I have had to do their job and redeliver items to the correct address is a joke! Today's mission for me is to track down my parcel which was delivered to 'who knows where' yesterday by our wonderful postman! Wish me luck!
January 2023 by 12th GEAR
Lovely service
December 2022 by Alex King
You work 2hours and apparently this is too hard to do and need some additional time off during the busiest time of the year. Most people have not received a 9% pay increase, there is no way this is reasonable, as such the entire public and the company it seems have lost all semblance of care for your non existent plight. You signed for a company. Knowing the contract and now you complain about the agreement you signed. This is why other companies have taken this space. How sad.
December 2022 by zo0mpa
Honestly hate this place... theyre open 8-10am in the week, thats it! Worst of all, you try get around that and book a collection... and numerous times they've failed to even turn up! So i find myself having to come back here.. Everything just seems like too much hard work with this lot.... Thats even when they're not "striking".
December 2022 by Robert Knights
Most people go to work at 7am when are we surposed to collect out parcel needs to be open at 5/6pm would help Royal Mail are useless
November 2022 by Matt Grimley
It?s a miserable place. Only open from 8-10 am. Only 5 spaces outside.Just leave my parcels in my local post office please (in my actual home county)!
October 2022 by Mr Sline
Open 0800 - 1000 during the week, not good.
October 2022 by Oli
After living in many locations around the UK, this office and it?s staff are by far the best I have ever experienced. Every time I go into the office nothing is too much trouble and the staff always do their best to help me out.Big thank you to Joe our postman. Great sense of humour and always has a smile on his face. Today he remembered a conversation from last week where I said I was unwell and he asked me whether I had recovered. Not only that but has asked me and my partner before whether we have settled into our new place ok. That is true customer service at its finest. Well done Royston RM you?re fine bunch.
October 2022 by Mark Osborn
Open 0800 - 1000 during the week, not good.
October 2022 by Fraser McKay
Went out well of my way before work to collect a package when the delivery office should have been open, to find it closed (even though I was there within the hours stated on the website and on the door!). Hours are limited enough as it is - and yet not even open during them, it seems!
October 2022 by DAN WILKINS
Dreadful. Have received 4 deliveries of general mail at our farm in 8 months!
June 2022 by Jo Dawson
Short opening hours are at a time when most people are busy getting ready for, or going to work.
