March 2024 by Kevin Fletcher
A service of excellence.I made an appointment for a routine eye examination. Kym made two convenient appointments for myself and my partner who is disabled. Kym was extremely helpful and Accomodating .The visit and patient management was faultless. Firstly Tia was very kind and proficient and helpful when choosing frames and the appropriate type of eye wear .Nick the Optometrist was very impressive with his detailed eye examination and prescription.Higly recommended without reserve.K Fletcher Buntingford SG9
December 2023 by Terry Blyth
Lovely helpful staff.
December 2023 by Amy Warner
Best opticians I've been to. The optician I saw (he's only been there 3 weeks, sorry didnt get his name) was kind, informative, and could tell I was concerned regarding my pressue in my eyes. He put me at ease, and even gave me (free of charge) another test to put my mind at ease further.I will not be going anywhere else for my eye tests.Thank you so much
May 2023 by John Treby
Great track. Well organised. Petrol karts.
November 2022 by Natalie Askew
Fantastic staff! Took my little boy for a sight test and they were great with him patient and thorough.
November 2022 by Judith Fellingham
Lovely staff here, so incredibly helpful
November 2022 by J S
Friendly staff, would recommend
November 2021 by Marge R
Avoid at all costs. In 2019, we bought and paid for a pair of glasses from Scrivens Royston. Glasses broke after very little wear and were returned for repair. We then tried to collect the repaired glasses and was told that there had been a break-in during the first lockdown and all stock had been returned to the manufacturers. That was over a year ago. The branch is apparently now telling Scrivens head office that we collected the glasses - which we absolutely did not - and Scrivens is refusing a refund until they 'investigate'. They want a written account from us before they do so, which on principle we refuse to do since our word as customers that we have received no goods should be good enough. We refuse to put ourselves through the stress of another phonecall with the incredibly obdurate customer service. So we have lost the money we paid and my husband is stuck using an old pair of glasses with an out of date prescription.
November 2021 by liam ellis
pleasant and friendly experience
November 2020 by Lorraine Macleod
Friendly and helpful
November 2020 by Lou Lou
Really excellent & professional service. Friendly and helpful, highly recommend.
November 2020 by Angela Walker
Other branch is just as goodDiabetic Screening is regular and most efficient.
November 2019 by Davina Oflanagan
Great with dementia residents
November 2019 by Gary Smith
Excellent local opticians
November 2019 by nancy smith
Lovely helpful staff especially hilary
