December 2023 by Alastair Coward
Wow. The first contact I had with them was by phone. I had missed about 3 calls and hadnt returned any before my scheduled appointment. When I spoke to the boss, he aas so friendly and careful to explain everything that was going to happen.I arrived and was greeted with respect and light-hearted humour. Again everything was explained carefully and everyone was so cheerful. Great management in action.
December 2023 by Ben Mckimm
Took my car in today to have one of the parking sensors replaced. Got a call a few hours later to tell me they could do it but the part costs £80+VAT and the labour would be about £180+VAT because they would "have to remove the entire bumper". When I told them you only have to remove a small bit of trim, the guy on the other end of the phone tried to convince me otherwise and got quite defensive. I told him not to bother so i went to pick it up and got charged £40 just for them to have had a look at it. I took it home, removed the trim myself and have the part coming through the post tomorrow (for £37). It will take me 5 minutes to do the job but I would rather have paid a professional a little more for them to do it.All of my opinions aside on the service, the fact that they tried to convince me they would have to do much more work than they actually would and tried to charge me for work I know for a fact wouldn't have been done, left a horrible taste in my mouth.They either don't know what they're doing or they were trying to rip me off. Either way, I would never go back there and I wont be recommending them to anyone. I genuinely didnt know companies still existed that operated like this. Id suggest getting a second opinion before getting any work done here.
October 2023 by I D
I had an issue with a part that was under water fitted by this company. Took car back as steering rack was faulty, replaced rack took a week. Returned to collect the car seems fine. However they did not return the locking wheel nut key nor put back 2 wheel nuts? Not sure checks are carried out? If they are then not properly. I say what needs to be said, no cherry on top unless deserved. Up untilI got a call 1p miles from home to say they had the key, they would have had a glowing review. Then get another call saying someone is bringing the key. He turns up with key and 2 wheel nuts that had not been fitted? So for that reason I am not going to give more than 2 stars. Would I return? No, as I do not feel confident in them doing what should be done properly now. Also why did you not tell me that nuts were also not put on? Sadly I cannot now recommend this garage!
September 2023 by CHL Contracts
Good experience, no negatives, friendly helpful staff, and a special thanks to Mike R
July 2023 by Fatih Baltas
I scratched someone's car and the person had a quote from Bridge Garage. They even included the fee for removing the bumper, lights and sensors which is outrageous in the quote! They also tried to charge more than £180 for the paint thay they are going to use! I still keep the quote. Everyone knows that you can't charge these things and these people must be thinking that they can easily get away with this unacceptable behaviour.I eventually got 40% cheaper quote from somewhere nearby and get it done.The decision is yours.
May 2023 by Lesley Brown
Very good reliable service.
April 2023 by Sheikh Abdul
Very eguipet garage good macanics, use it all the time you can trust this people.
November 2022 by Abu Aleena
Great professional guys, always friendly and welcoming, have been using them for a while now as it's always been a pleasant experience with great honest workmanship. Definitely recommend! They're very busy but always try their best to get you a slot soon as ones available- recently took a mini there after it was sold to me by a dealer who had apparently health checked it but after these guys noticed a few odd sounds I returned it back (didn't even charge me for the health check) saved me £££'s cannot recommend them enough!Service: General repairs & maintenance
November 2022 by Paul Albert
I can honestly say Bridge Motors are the best company I've ever used for looking after my car. They are everything I would want a garage to be but have very rarely found: Professional, polite, reasonably priced, friendly, genuine and I've always felt like they really care.My car broke down and I was towed there mid morning. Although very busy they fitted me in and got me back on the road the same day. That was two years ago and since then I've used them multiple times for both mine and my wife's car. They fitted me in this morning last minute for an MOT, in and out in 90 mins. Overall I really can't fault them for anything.I've been to lots of garages over the years and have always just felt like a number. At Bridge there's definitely the personal approach and it works. Thanks all and keep up the good work.Service: General repairs & maintenance
November 2022 by Martin Miles
Great service, good price, can't fault them.
November 2021 by Jordan Jackson
I called these guys the day before I took my car to them for a dash cam fitting,I needed a dash cam fitted for my girlfriend and myself,when I called the man he said it would take 1/hr at £70/per hour or maximum 1:30hr per car..as I arrived I wanted to double check how long this job would take, to my shock he said it would take 3/hours at the same rate of £70/hr?Obviously I was concerned and raised that with him and said I don?t think I should be paying anymore than an hour for a dash cam fitting.. the man then proceeded to get annoyed with me and then said ?I don?t know anything about dash cams? this man with an annoyed body tone walked to find another man who then told me to take my car elsewhere and then said ?I can?t believe I was there telling him how much to charge for this job?What makes this situation worse for me is that I called Halfords as soon as I left and they quoted me £55 for the whole job, £110 for both cars..that?s a a difference of £310!Don?t trust these guys, don?t be taken for a mug like they thought they could treat me.. they are unreasonable, astonishingly over priced, rude and above all unprofessional..I?m a local to this garage, I won?t be going back even though it?s just a walk away!Shocking experience!DO NOT TRUST
November 2021 by Zoe Forrest
Had issues with my EGR valve on a truck i just bought, The guys. Checked it all over and it turned out that it had been tamered with. Tony explained everything after it had been replaced, and gave me the part so I could see what was wrong.Truck runs far better and am happy with the time and service BM provide. Definitely will use them in future.
November 2021 by ML PD
Always great service! Friendly staff and owner! Very helpful and honest. Highly recommend.
November 2021 by Justine Seres
Great service on my car. Value for money - thank you so much.Service: General repairs & maintenance
November 2020 by karim hussain
We couldn?t rate the owner of this garage any higher. He went out of his way to help us and even provided a temporary car for the weekend. His prices and work were great and more than that he is a really genuine guy. We?ll be using this garage for everything in the future.
