February 2024 by Krishna Kanneti
This place is absolutely joking ,I?ve booked tyre change appointment and they cancel because their machine broke and disc change and their machine broke and I?ve booked for MOT now and their machine is broke and they won?t inform until the last day . I?ve called and asked them about MOT and they said our machines are now working but today they cancelled my MOT and I couldn?t drive my car now .
January 2024 by Jeremiah Makopa
Satisfied
January 2024 by Matt
We have had a slow puncture on a new set of tyres (that we also bought insurance for) and the local garage was unable to find a fault with it, suggesting we go elsewhere where they have a 'tyre bath' to submerge the wheel. Contacting Halford on social media suggested a response time of 24-48hrs. It's been almost 5 weeks now and no resolution
January 2024 by rob merryfield
Visited Halfords Griffiths Way today to get a replacement Headlight bulb fitted. Adrian was excellent, fast efficient and friendly. Saved me a whole load of grief trying to change it in the wind and rain. Thanks Adrian
January 2024 by Justin Peters
Well happy with the service provided and I was given some great advice which will hopefully help me save money in the future.
November 2023 by Georgia D
Absolute lifesavers, got stuck with no wiper blades in the pouring rain and drove here in the hope that they could help and they were brilliant. Fixed us up with new wipers with no fuss, saving us from what would have been a very long and wet afternoon waiting for the AA. Thank you!!Service: General repairs & maintenance
October 2023 by Kenneth Jones
Booked an appointment 2 days ago for 2 new tyres. When I arrived was told that they could not tell me when my car would be finished. Not even a rough idea ,just that it would be today. Offered to rebook for tomorrow but again no guarantee of how long it would be. Live 6 miles away so wasted best part of an hour to have totally unsuitable appointment. Unhappy with this and no choice but to ask for a refund
September 2023 by Arthur savva
Excellent service very polite, allowed my 47kg German Shepherd to wait with me in the waiting area whilst waiting for my car having an MOT, great service as always. Thank You Halfords.
August 2023 by Support at Prime Transcriptions
Took my car in for a service and MOT today ? Audi A5 - female. I received a call from Halfords, my car had passed MOT but advised that both front and rear brake pads were wearing thin and that my spark plugs were due to be replaced. I queried the spark plugs, as the car only has 20-odd thousand miles on the clock, I was told that their trusty guide looked at age of car as well as distance. Maybe what it didn?t look at was model/type of car, which would be beneficial for them. I asked which was more urgent, brakes or spark plugs was basically told both, although the brakes carried a safety issue - scary. Without thinking I stupidly agreed to all.I actually took my car to Halfords because it was almost five years old and out of warranty, previously I?d used an Audi dealership, but thought Halfords would do the job just as well for cheaper. I called Audi and asked if they would have replaced my spark plugs at this point, they said no and recommended 40,000 miles on the clock or six years whichever was earlier. An unnecessary spend. On reflection, do I think that both front and rear brake pads needed doing? No, even if they did keep ?one? to show me. When I called Halfords back to try to cancel the spark plugs, they had efficiently already changed them. They did knock off a little bit of my additional £500 bill but it didn?t touch the sides, or negate the bitter taste, especially after sending me a petulant wilfully ignorant email response when I complained.An expensive lesson for me definitely, first and last experience at Halfords.
July 2023 by Sarah Byrne
Such friendly and helpful guys that work here. Sometimes garages are intimidating as a women but these guys are honest and efficient would highly recommendService: General repairs & maintenance
June 2023 by Andrew Busby
The guys were most freindly and helpful when I had my MOT done. Would certainly recommend them.
April 2023 by Simon busby
?ot 2 tyres changed quite quickly even found a hole in a pipe in the engine which they fixed. A great team of people there.
April 2023 by Q C
Used this centre for my fathers car, for two tyres and wheel alignment which was pre paid for. I must say the centre on this visit were excellent. They identified poor work done to the track rod ends to my fathers car and saw that they were loose and this was dangerous. They tightened and secured it to no extra cost and I am very appreciative of this. Many thanksServices: Tires
April 2023 by Michal Koba
DO NOT Recommend!!! Just had a flat tyre outside their garage. Politely asked if you could top up or if I can borrow their tyre inflator. In return I heard milion excuses and issues why they can't help me and I should keep driving to the nearest petrol station. I feel disappointed that the business who works with cars can't spare 20seconds to help their customers! I will never buy anything there! Joke not a company!!Service: Tires
April 2023 by Lawrence Shulman
Busy place but got car serviced quickly. Took ages to answer the phone but I know it's because they're stretched working in the garage not hanging around the office and could do with more staff
