January 2024 by Gabriella Green
Gemma was fantastic. The rest of the management staff standing at the front having a chat and laughing. Unfriendly and not welcoming.
August 2023 by P S
Poor service. Four staff working, only one guy helping and girl at door was Moore interested with something on her phone. Bought my shoes elsewhere.
August 2023 by OMGitsAzrael
There isn?t much option or variety for clothes in that store, everything looks the same, same sort of trashy addidas and nike stuff you?d see the chav youths wearing. Shoes in there are probably all made and sold from China.
July 2023 by adam gearon
Really bad customer service, nobody around to ask about shoe sizes, I was going to buy a top pair of trainers.
May 2023 by Shannon
Children and disabled parking outfront and huge car park.Large jd, staff welcomed me as I come into the store. Large section of clothes and shoes. Store was tidy.Till staff were polite and helpful.
January 2023 by Anand Krishnamurthy
Busy store. Always I have seen too much crowded store. During my today's visit.. less of crowd.Hannah served me and family with patience and smile. She helped to chose right pair of shoes to my daughter and myself. Thanks to Hannah
December 2022 by Michael C-Joseph
Extremely disappointing service. I made a click and collect order to this store yesterday and could not collect. Although the items I ordered were clearly on display in the store. When cancelling my order by phone, I was told by customer service that they should have tried to fulfill my order with available stock. But no attempt was made. I was told I would have to buy it again. Yes pay twice. As far as I am concerned. If jd sports advertises a click and collect service the items you ordered should be IN STOCK or they should tell you when they will be. Every other store works this way. This is the third time I have had a bad experience in this particular jd sports. From their rude and arrogant staff. Even though this is the closest jd to me, I will never return to it and will go elsewhere either Hatfield or Watford.
November 2022 by John McBride
Having visited this store at the weekend I was surprised that not one member of the staff was wearing a face covering, if your customers are able to show courtesy to help protect you perhaps you could show them the same and wear a face covering !!
November 2022 by Anika Rahman
Very bad service! Arrogant staff have attitude, I think you are missing a smile on your faces especially at the tills!
November 2022 by Kami Stuchlik
Terrible customer service from members of staff, price tags misleading, at the till charging double.
November 2022 by Will Thorlin
Staff helpful, respectful - one pair of Nike sneaks were discounted but same in another colour were full price, no problems. Also ended up buying things I didn't expect to, haha great sales AND I did need that stuff too anyway, for work, so all good all round.No pictures, you know what a large JD Sports looks like.
November 2022 by Nicholas Mitchell
Visited store yesterday , unbelievably no members of staff had masks on. This is now mandatory so if the staff can't be bothered why would customers. I didn't hang around and made my purchase when I got back home in dunstable where they dofollow government guidelines
November 2022 by Rav V
Nice store, the staff are incredibly unfriendly. Handing over £200 feels less comfortable when you know you're niether respected or welcome for interrupting a gossip conversation.
November 2021 by Claire M
Wish there is more choice for ladies trainers/shoes. Plenty of staff that were ready to help.
November 2021 by Eddie Morris Morris
They've got running shoes on discount and helpful staff . Easily found what I wanted. ??
