November 2023 by Julie Oakley
Sadly I?m going to need to revise my glowing review of over 6 years ago. I?ve made it very clear that post pandemic my finances are limited but I will pay for whatever is necessary for eye health. During the consultation it was suggested I needed an OCT test (which I agreed to) at £69 which it turns out costs from £10-£25 at other opticians and which they say on the Leightons website is £40 if accompanying a free NHS eye test. I asked for a refund later but was told I?d had several tests which were not mentioned in the consultation. At the time of the consultation I also booked a contact lens appointment for daily contact lenses. I was quoted £89 for that and it turns out that most opticians do that for free. I asked how much daily contact lenses for a month would cost and I was quoted £59 (pack of 30) and I?ve checked with other St Albans opticians and been quoted £20-£40 per month (pack of 30) dependent on which are the most suitable lenses. I appreciate we all need to make a living but feel that this is excessive. To be as fair as possible I?m leaving my original positive review from 6 years ago below.I'm sad to see that some people have had bad experiences here. My experience has only ever been positive. I need to buy very complex very expensive glasses that require a lot of expertise to test for and prescribe, and I have been satisfied with the service
May 2023 by James Hanson
Needed my glasses fixed urgently and the gentleman in the store was a magician, fixed them like new. Thank you so much Hamid
November 2022 by Alina Cirstescu
Great experience! Staff is super lovely, helpful and knowledgeable!
October 2022 by Sonia Smadja
Have you ever considered replacing the St Albans RECEPTIONIST??I phoned this morning to make an appointment as no-one ever replied my online request.The receptionist is of the most unpleasant, unprofessional rude type.I had no choice but stop the conversation and look somewhere somewhere else.Sack the receptionist - whoever she is, she aren't doing Leightons a favour.
October 2022 by okr
Brilliant service and experience with Leightons as a first-time customer yesterday. The team were welcoming and friendly. Preena who did my eye check-up was excellent and very informative.
October 2022 by S
Have you ever considered replacing the St Albans RECEPTIONIST??I phoned this morning to make an appointment as no-one ever replied my online request.The receptionist is of the most unpleasant, unprofessional rude type.I had no choice but stop the conversation and look somewhere somewhere else.Sack the receptionist - whoever she is, she aren't doing Leightons a favour.
June 2022 by Alberto González
Indie and his team are brilliant. My eye check was really overdue and my glasses were falling apart. Trends have moved on and now most glasses have no pads but it did want one with them. They were very encouraging and helped me find a new frame that was not what I wanted, but what I needed. It's hard to try on glasses when you have severe myopia but one of the staff (if you are reading this review I'm sorry I can't remember your name!) took a picture of me and it's the best portrait I've ever had taken and the frames looked stunning and I just couldn't say no. My wife also agrees, and even my 3 year old keeps saying"daddy your neg glasses are very nice".
February 2022 by City Lynn
Unfortunately I am unable to give a positive review. Despite asking Leighton?s several times for my visual field scans to be emailed to me I have still not received them. They keep promising to forward but despite reminders it?s now coming up to 4 weeks and nothing ?..
November 2021 by Sourav Kalra
One of the best opticians who go extra mile to deliver their services! The high-end specs collection is no where else to be found!
October 2021 by L J
As always, very professional and friendly service. I feel very welcome here every time I come for my regular eyesight check up. I would highly recommend Indie and Sara and their team.
July 2021 by Ian Hamilton
Best opticians in St Albans! Good selection of frames but most importantly they have all the right examination kit, used very professionally. Not necessarily the cheapest, but what price your eyesight?
April 2021 by Paul EGAN-CARTER
Indie and Sara have always made me and my family welcome and have been exceptionally supportive and professional at taking care of all aspects of eye care. They have invested in keeping their practice up to date with all the latest equipment I have full confidence in knowing my eye health is in excellent hands. Thank you see you at my next appointment.
April 2021 by ianrham1
Best opticians in St Albans! Good selection of frames but most importantly they have all the right examination kit, used very professionally. Not necessarily the cheapest, but what price your eyesight?
April 2021 by Leisha Dobson
I?m so impressed with their fantastic professional service especially during lockdown. We urgently needed a replacement pair of glasses for my son and they went above and beyond. Such a efficient service. Would highly recommend! Thank you v much Leightons!
April 2021 by Kevin .Keenan
Indie is an outstanding optometrist; his attention to detail and his overall patient care has to be experienced to be believed. Sara, his wife, runs the dispensary and the same level of care shines through. We are very fortunate to have such a professional practice in St Albans
