October 2023 by Alexey Subach
Descent supermarket, the selection is a bit modest but you can find the essential food there
October 2023 by Jenny D'Arcy
Big thank you to Teresa for all her advice on the bra fitting today. Lovely lady and very knowledgeable. Big thank you too for fitting me in on short notice.
August 2023 by Tracey H
Travelled here to have my bra measured and within 15 minutes I was done! I was extremely happy with the service I received. I was assisted by a member of staff called Linda if I can recall correctly and her customer service was 10/10. Very bubbly woman with a great smile and clearly knows what she's doing. She measured me within no time and recommended me two amazing bras as well as some great advice. Deme another member of staff who was there was just as lovely and both together gave me some insightful advice on the correct sizing and what to look for. They were both absolutely amazing!
July 2023 by Thea
I had a wonderful experience at a bra fitting with Deme. Deme was incredibly nice, professional, and prompt with measuring and selecting bras to try. She knew exactly what I wanted (and needed) for the girls. She even guessed my size - and hit the nail on the head! If you need to be sized for a bra, the St. Albans M&S store is the place to do it.
June 2023 by Cynthia Kilner
Extensive trading skill from Brittany Dupree she's knowledgeable and reliable forex manager I have seen...been making profit from her signals over ?20,000 since i joined highly recommend her platform for more enquiries reach out to her on WhatsApp Helpline: ?+14069705581 or
[email protected]
Facebook Britis Financials
June 2023 by Mohammed
First and last time I will ever shop at this M&S store. I used scan and shop on my phone to pay for my shopping and then got followed into the car park by 2 members of staff who accused me of not paying and were both extremely rude even after I showed them proof on my phone. M&S should train all staff on how to approach customers particularly when scan and shop has been around for a few years now.
June 2023 by Chris Stroe
They have an exchange bureau that accepts only "small" notes not large ones as that's what's in their system ?. What a joke.
May 2023 by Ange Postecoglou
Always friendly and helpful staff here, especially in the clothing section upstairs.The disgusting service received from "Martin" who amazingly is a manager at M&S Stevenage was put right by the good staff here at St Alban's.They refunded my T shirt immediately as it was faulty, explaining that I did not need my receipt as the Garment was faulty.Thank you very much for the help, and may I suggest that this " Martin" so called manager from Stevenage comes to St Alban's for some customer relations training.Well done St Alban's.
May 2023 by Martin Spurman
Always friendly and helpful staff here, especially in the clothing section upstairs.The disgusting service received from "Martin" who amazingly is a manager at M&S Stevenage was put right by the good staff here at St Alban's.They refunded my T shirt immediately as it was faulty, explaining that I did not need my receipt as the Garment was faulty.Thank you very much for the help, and may I suggest that this " Martin" so called manager from Stevenage comes to St Alban's for some customer relations training.Well done St Alban's.
April 2023 by david lees
I visited the Marks and Spencer's St Albans store on March 26th at 4:45 pm and had a very negative experience. The duty manager informed me that the tills had closed only five minutes before the store was due to close, and when I asked if I could quickly pay for my items, the manager repliee - "only if you're quick".As I hurried over to the automated checkout, a staff member pushed me out of the way while trying to move baskets, and did not apologise for her actions. I was disappointed to see that there was no tannoy warning to indicate that the store was due to close soon.As a loyal customer, I was extremely dissatisfied with the experience and hope that Marks and Spencer's can take steps to improve their customer service in this store. I would not recommend this store based on my experience.
January 2023 by Brian Martin
Well stocked, easy to navigate, and friendly service. Prices as competitive as ever.
November 2022 by Cereza Tilo
Just walking through this shop with my daughter today to get to my car where a Caucasian man says ?we?re close?, I said I?m heading for the back entrance to leave, he says ?be quick!? Bloody RUDE! Found out from staff he?s the manager..! Well he needs retraining? where goes he get off telling the customer to he quick? I?m a loyal customer who spends a lot in this store and with the customer many of these folks have no job!! It was 23rd October at around 16:55 to be sure who this might me. Very RUDE!
October 2022 by Peaches Williamson
Just walking through this shop with my daughter today to get to my car where a Caucasian man says ?we?re close?, I said I?m heading for the back entrance to leave, he says ?be quick!? Bloody RUDE! Found out from staff he?s the manager..! Well he needs retraining? where goes he get off telling the customer to he quick? I?m a loyal customer who spends a lot in this store and with the customer many of these folks have no job!! It was 23rd October at around 16:55 to be sure who this might me. Very RUDE!
September 2022 by Michael Drayson
Broken lift, soap dispensers broken in all the toilets, speaking of which they?re all flooded with a mix of water and urine. It?s no wonder the high street is dying; and with good reason.
September 2022 by Darren Head
Maria and Jackie at Marks & Spencers St Albans excellent customer service both absolutely beautiful employees definitely keeps.
