March 2024 by Antony Sankey
Totally agree with Prakonchai's post.Staff have helped and advised me many many times.So helpfulThe jewel in the crown
March 2024 by Guido Sergio Ziviani
Helpful, friendly and professional staff. Very pleased with my experience at the St Albans Branch
March 2024 by John La Riviere
I recently needed to draw a cheque to repay my son who had helped me make a purchase using his bank transfer facility. At 4pm my own Barclays branch had already closed whereas N/wide next door was still open. As soon as I entered I was greeted by an extrememly pleasant and efficient cashier who made up my passbook with interest and issued me with the required cheque.That service was greatly appreciated, thank you.
February 2024 by M H
Thanks for your help
January 2024 by Ben
Staff extremely helpful.
January 2024 by Michael Wright
I have previously written a personal review to the branch directly, but have now been asked to write one on the Google page. As it?s the Christmas period I will be brief !My experience of arranging the transfer of my current account to Nationwide was a very good experience following my attempts at ?on-line? efforts. However, I had to revert to speaking to a very helpful member of staff, who talked my through the technical parts of the application form. I was given the telephone number of a person at HQ. who should have been able to set up my switch, but proved totally unable, hence the need to speak with a knowledgeable member of staff at this branch who could talk me through from memory?..!Now comes the challenge of plastic cards and PIN numbers??watch this space ! Michael.
January 2024 by Andrew Tuckett
I?ve only recently switched from a competing bank after 60 years and needed to pay an invoice. The St Albans branch were so helpful in patiently going through and deleting out of date instructions to my former bank and making the payment. I was very impressed. I?ve already received £200 into my current account for making the switch. It has enabled me to get annual travel insurance, no longer offered by my former bank.
August 2023 by Mike Tidball
Nationwide is always exceptional helpful and I am delighted to have been a customer for decades. I think that there is a design fault when trying to make a payment to the same payee , but for a different reason, as this reason can't be amended. The St Albans branch were superb, in helping me to resolve this and make a business payment, which would have seemed bizarre otherwise . Many thanks. .
August 2023 by Geraldine Kennedy
If you are looking for a helpful and friendly staff join the nationwide St Albans
July 2023 by David Hunter
Excellent service. Branch open on a Saturday (which is very handy). We were seen to very quickly. The person attending us could not have been more helpful and knowledgeable - my request was to set-up an LPA, which I assume is fairly infrequent and not quick, but they knew what to do and guided us through the process.
June 2023 by Sasi Sasitharan
The staff are friendly and very helpful. You feel welcomed.
April 2023 by Ed Jones
The efficient service and helpful staff made me feel confident in my transactions.
April 2023 by Mike White
Lovely relaxed setting. It's very much unlike a bank.Helpful staff.
February 2023 by Emma Richardson
Had a great service with nationwide, didn?t have to wait long to be seen with great customer service. Would highly recommend
February 2023 by Prakonchai Prakonchai
God help us if this Branch closes (like all Banks are doing)SERVICE -like the good old days...STAFF that really know their products, and always A WARM WELCOME....