March 2024 by Mary Fremantle
The place is disgracefully run down! More than 50% of gym equipment is broken and unusable, the paint is peeling off the walls all over the place, and there is limescale and rust in the showers! And to add to all if that, if you go in the evening, you can smell dirting chip fat from the closed canteen ? definitely not worth the money they charge!
March 2024 by Octavio Lora
Broken equipment everywhere and disgusting facilities
February 2024 by Tereza Klotzelova
I visited yesterday for the first time in a while, to my horror I found out that all the lockers have been changed, and you are now required to bring your own padlock. I have no problem with that it just would be nice to either get an email or text. We get an email about every little advertising nonsense but something as important as this, nothing. Great, I had to leave my stuff in an unlocked locker, which made me feel very uncomfortable. These days shouldn't be a problem to send an email out with advance warning, it's not like they don't keep our contact details on record!!!In addition, the whole facility is quite outdated, showers have a problem with hot water, the sauna in ladies' lockers quite often won't work or hasn't been preheated, pools are closing way too early or aren't open at all because of the lack of staff, and so on. I pay nearly £80 a month subscription and I wonder for what. I'll be looking for something more worth the money.
February 2024 by Toby Lynes
For £80 a month, this has to be one of the worst gym I've ever been a member of. Machines are CONSTANTLY out of use and take an absolute age to fix. There's always a promise of 'improvements' and 'updates', yet I haven't seen any in 6 months apart from a lick of paint in the weights area. The amount of cardio equipment is laughable - a grand total of 2 rowers, 2 assault bikes and 3 ski ergs in the entire gym - and they're kept in the classes section which is out of bounds for 2-3 hours at the weekend in the morning. If you're thinking about joining and want to take your health and fitness seriously, look elsewhere.
February 2024 by Vicky Chappell
Having moved to St Albans last July, I have been a member since then. I have been a member of a variety of gyms previously. To date, my experience has unfortunately been a very disappointing one. The gym feels old and tired, with a decent amount of investment needed to bring it up to a better standard. Equipment is old with recurring breakages and repairs are slow. Frequent closures also recently of the pools. Air conditioning in the weights area was broken for around 2 months from August last year. Feedback doesn?t feel like it?s actioned very well. There are better options in the area for a much more reasonable price also. It will be very unlikely I?ll renew my membership and would recommend consider signing up if things do not improve to others.
February 2024 by Goran Krajnovic
If you are looking for a gym that will challenge you in every possible way, look no further than Nuffield St Albans. You will be amazed by the variety of broken lockers, partially working and old equipment, some users say is allegedly dating from the Victorian era. I can't verify, take it with a pinch of salt. You will never get bored of trying to find a working treadmill. And if you forget to bring a towel, they no longer offer them. You will enjoy the real sauna they have, but even more so the natural sauna that is the exercise area, where the temperature is usually subtropical. And if you need to cool down, just jump into the pool, where the water is a refreshingly cold (provided it is open). Trust me, this gym is the best thing that ever happened to your fitness goals: if you remain a member for longer than 6 months you are a true fitness fanatic. On the serious note, I am soon starting a fund raiser, to help them with renovations, watch this space.
February 2024 by Jan van Bergen
Gym ok, but many if the treadmills broken for some reason
February 2024 by Adam
Tess is a credit to your Gym I must say!we had a few issues with our passes on the day and she was very understanding and helpful got it sorted!made us feel welcome which made our experience even better!Thankyou28th January 2024Moss
February 2024 by David O'Neill
I have been trying to cancel my membership of this facility for the last three days. I have phoned them twice, emailed them numerous times and popped in in person. They still won?t respond in writing to confirm that my membership is cancelled from 1 March, as they have told me verbally. I really don?t think it?s too much to ask. It?s literally a one-sentence email.And now that I?m at it, treadmills are the most popular bit of gym equipment - and half of their treadmills are currently broken. Plus it?s always baking hot and they take ages to fix any of their gym equipment that breaks.I give this facility two stars, because their Clean Team is amazing. I can?t praise them enough, and they did a particularly amazing job during the pandemic.I didn?t want to leave this negative review, and I do not usually leave negative reviews. It?s disappointing that I have now had to.
January 2024 by Oliver James
Very disappointed with this gym! Majority of the cardio equipment is broken and has been for many months. Nothing gets repaired and no money has been spent on maintaining the gym. I came in one morning to find a plaster in the shower, three days later that same plaster was still there!! The changing room is tired and has been due an update for a few years. I go due to convenience, but I certainly would not recommend Nuffield St Albans. Apparently other centres have their equipment repaired, so I wonder why at Albans don?t get any money to keep it going? It?s certainly busy enough (often too busy). So they can definitely afford looking after their customers. They got rid of the towels as a cost save which is very frustrating.
November 2023 by matthew Poole
Was a member pre covid the decline is clear 8 machines out of service has they are now old and need replacingTowel service has been withdrawn along with health checks pot holes in car parkFor £90 a month I'd expect a lot better
October 2023 by Holly Morley
Needs some TLC.. The lots of the treadmills are out of use, the changing rooms are dated, I could go on. If things were updated it would be a great place to work out, at the moment it's a little worn out.
September 2023 by Lillian Katiza
Easy parking and helpful staff who were happy to show me as I am new to the gym circuit
August 2023 by Dimitry S
OK , this is the best Nuffield leisure centre I have been to ?? ????????Great sauna and steam and loved jumping into the cold pool after. Friendly staff, thank you for looking after me!
July 2023 by Max Ben-Nathan
This gym is a disaster. Not only do they not bother answering the phones, but they are unhelpful and tell you to call head office. They keep putting up their prices and the club manager Michael/Natasha did not listen to my concerns nor did they offer a resolution. £88 a month and they don't care about you whether you're a member or interested in joining and ban you to avoid any problems. Look at all the reviews in the past few years and you'll see the same negative things mentioned over and over. Avoid!
