February 2024 by Mark Williams
Rude and unprofessionalWaited over 15 minutes without any acknowledgement then a staff member shouted "company" "company name". Then spoke to us like we should know our rental would not be available until after 11 o clock even though this was not mentioned on the phone or via email. We have requested a full refund and expect the payment in our account in the next 2 days.Did not make aware that the item we booked and paid for would not arrive to Depot for collecting until after 11 o clock at earliest.We ended up renting from Brandon tool hire that are much friendlier, cheaper and less deposits so cost effective.Will not be renting from speedy hire again and do not recommend hiring from such a waste of time company.
December 2022 by Ken Lee
maybe good.
October 2021 by Matthew Bell
"Shambolic" is the first word that comes to mind. I booked a 3/4" cordless impact wrench and paid for it online. I went to pick it up and they asked me to come back later because they were busy. When I went back they handed me a 1/2" lower-powered wrench without telling me it wasn't what I'd ordered. Luckily I checked before I drove off with it. I then had to swap it for a 3/4" corded wrench which made the job much more difficult but by that point I didn't have much choice as I was running out of time.The wrench I ended up getting was actually cheaper than the one I'd ordered but I had to point it out to them. The staff are friendly and to their credit they did end up giving me a discount on top of the price difference. Maybe they treat their trade customers better but I'd be reluctant to go back as it really shouldn't be this difficult.
July 2021 by Pajtim Neziri
Very nice
