March 2024 by htammaro
This eviw is for the Petrol Station NOT the car wash, which is separate, and excellent.Unfortunately I have to use the petrol station services every now and again. And each time I need to i dread going... WHY?The old guy who runs the shop is a real grumpy guy. He does not want to move from the counter, and is argumentative.I assume all the additional services he is supposed to provide earn him extra money? so he needs to provide the services. I don't expect a smile, just the service.Examples:1 - Buying Calor Gas - He always says he has none. Yet I have checked the the storage cage, and there are loads of full cylinders. Yet. He says he has none. Basically he cant be bothered to open the cage.2 - Collecting a parcel. I have ID, and tracking number, but he refuses to go and pick parcel up from his store room. Saying is in one of the external lockers. I have email confirming it is NOT in a locker! I had to leave and calm down. Came back an hour later, hoping station would not be busy. Funny how this time he has parcel, yet i gave him same info as i did earlier.3 - returning a parcel. QR scanner never works. He blames me for using it incorrectly. There is a notice on the scanner saying its not working! how is this my fault.Rude and awful attendant. Avoid at all cost.Plus petrol prices are super inflated for st albans. There are much cheaper options lest than 1 mile away.
December 2023 by M S
I visited this station at 9.52 pm. The server was on the forecourt and rudely told me that if I wanted petrol to "hurry up" because they are closing. No please, no courtesy. I use this petrol station regularly. I am shocked and disappointed at this behaviour..In reply to your request for further information please would you kindly send your staff to a Customer Services Course to learn the necessary skills required for this job. Thank you
September 2023 by Olivia Kent
Bad petrol and rude staff
September 2023 by Talha Malek
Hello how do I pick up my order from here
September 2023 by Berfin Sesan
Very rude and disrespectful to delivery drivers . Disappointed dosent even know his own name.
July 2023 by Andrea Bruno
Just bad customer service consistently time and time again
June 2023 by nic christy
No pay at pump option.
June 2023 by Dean Neal
If I could give no stars I would, the main reason being they state they take Evri parcels but then always say they can?t, machine is down or they won?t take anymore. It?s always the same old moody man too, I would say more about him but google would ban me! It?s always bad service from that same employee everyone else is nice and accommodating.
June 2023 by Dervis Kemal
Used to love the car wash here but somethings changed over the past few months.Rude staff and an overall bad job on cleanliness. Won?t be going back.
June 2023 by Catalin Tilimpea
Rude staff. Car wash staff more so.
May 2023 by N Clausen
The car wash used to be managed by a lovely guy. Not any more. The last 3 times I?ve been given different prices. Been told I agreed to a mini valet. The new manager trying to intimidate me into paying more. And they don?t clean properly! No idea why it?s allowed. The prices are set and on a board. I won?t go back. Don?t recommend.
April 2023 by Shannon
Standard petrol station. Has car wash, cash point, evri drop off point, and washing machine/tumble dyers onsite. Petrol garage and cleaner staff are very polite. Petrol station sells food, medicines, baby supplies, flowers, car essentials, tobacco.Car wash staff are rude just want your money and will try there best to up the prices on your car wash by making excuses why there is an extra charge.
March 2023 by tony lynch
A surly bunch. Latest example. Asks for ID. Then ignores me showing ID while he texts.
January 2023 by Louise Grant
Absolutely appalling standard of hand car wash. £30 and outside of car still covered in salt deposits and mud and inside still mud on seats.Absolute rip off and recommend using anywhere else.
October 2022 by Zimoy B
Avoid evri parcel service, for some odd reason nearly every time after 9pm the ?system goes down? and with your parcels in view nothing can be done. Tesco up the road never has issues. System was down translates to, we?ve turned the phone off and can?t be asked