February 2024 by Shuyel Bari
Set to a a dated facade aged wood front on this WHSmith is worth visiting to see a bygone shop frontage if you don't feel like looking around the shop. The store has the regular journals, magazines, books, stationary and travel games & puzzle and so so much more. The customer service is okay and staff do their best to help.Word of caution on discount card just make sure if you self scan checkout that you scan the barcode as part of the shopping otherwise the discount does not get taken off.
January 2024 by Bobby Love
Absolutely awful! The staff are useless and so passive aggressive everything over priced ! Would never step foot in this shop again the staff looked down their nice at me !! Horrendous service and behaviour!!
June 2023 by Bridget Cosgrove
Bought Mail on Sunday for finance supplement and travel, but ended up with two style supplements. Which are as useful as a chocolate teapot.
October 2022 by anil masand
Try to call Costco for order update non of department answer calls! Which is very poor service and after care
August 2022 by John Dealey
Better now it has been internally redesigned.
June 2022 by Peaceful Yoga
I walked in the shop with 4 to 5 members of staff standing at the entrance. Not one of them made any attempt to greet me, a customer walking in. Not one of them asked if they could help me. The same thing happened in the upstairs department, two more staff members basically ignored me. Very strange customer service. Got what i needed and quickly left the awful atmosphere.WHSmith, this branch let's you down, a real shame.
July 2021 by Shpend Qorrolli
Manager not very knowledgeable, about 50 mins and cou for a DHL parcel to do the paperwork?? Notvery professional. Also not a sign of DHL Service. If you're in a hurry don't go there. She's trying to be polite, but I wouldn't call a DHL express service point.Update: after 1hour I left without sending my items.Terrible
July 2021 by Christian Bianchini
I just go here to get here for magazines and today was so standing in the queue to get to the till but the store manager told me I had to queue behind the guy who was behind me and was using the self checkout. Which made no sense and it was like making me uncomfortable. They either make two lines or don't bother the customer if decide to use the till instead of self checkout. Rude staff.
July 2021 by Madison Keene
Poor customer service and no staff rate limiting how many people in store - far too crowded, impossible to social distance.
July 2021 by Luca P.
I asked the woman for a scratch card she turned round and yelled self service only and I waited she never came to help, very rude attitude.
September 2020 by Aqua Moye
Not a bad shop. Slightly confusing how it has two floors, but it has a till on both of the floors. It has a fair range of stuff, more than just stationery, so try looking here on the off chance it has what you want.
July 2020 by Stephen Kendall
Have been coming here for over 50 years, nice building , small and compactVery untidy always, downstairs is cramped, more space upstairs, not such good deals on books as other years
July 2019 by Anillegalgoat
Good store with a good selection
July 2019 by Neal Cooper
The most expensive shop on the High St.
July 2019 by Richard Humber
Bit cramped with a reasonable selection of cards and periodicals.
